As part of the EBI Global Service Desk, the. Determine and execute appropriate escalation of reported issues based on service standards. Open and manage tickets with service vendors at times acting as the point of contact for a site or specific vendor. Understanding of ITIL / IT Service Management f...
The Select Group is seeking a fully remote IT Service Desk Analyst for a 4 month, full remote contract opportunity. IT Service Desk Analyst Must-Have Skills. IT Service Desk Analyst Bonus Skills. IT Service Desk Analyst Daily Responsibilities. ...
Job SummaryThe ASG Service Desk Analyst will serve as an ambassador and subject matter expert supporting all Service Desk activities including incident reporting, level L1/L2 technical support, troubleshooting, and problem resolution. They will be committed to developing and improving overall servic...
Job DescriptionAs part of the EBI Global Service Desk, the Service Desk Analyst II will deliver front-line support to EBI’s internal customers, delivering world-class telephone and remote support as well as in-person support for the local site. Knowledge/Skills Required:Understanding of ITIL / IT Se...
As part of the EBI Global Service Desk, the. Determine and execute appropriate escalation of reported issues based on service standards. Open and manage tickets with service vendors at times acting as the point of contact for a site or specific vendor. Understanding of ITIL / IT Service Management f...
As part of the EBI Global Service Desk, the. Determine and execute appropriate escalation of reported issues based on service standards. Open and manage tickets with service vendors at times acting as the point of contact for a site or specific vendor. Understanding of ITIL / IT Service Management f...
Industry certifications, such as: CompTIA A+, CompTIA Network+, Apple Certified Desktop Technician, JAMF Certified Tech, Microsoft 365 Certified: Modern Desktop Administrator Associate. Previous call center or IT service desk experience. Six months or more of customer service work experience. Experi...
As part of the EBI Global Service Desk, the. Determine and execute appropriate escalation of reported issues based on service standards. Open and manage tickets with service vendors at times acting as the point of contact for a site or specific vendor. Understanding of ITIL / IT Service Management f...
The Business Intelligence Analyst position identifies, manages, and provides actionable insights related to the data and analytic needs of CoxHealth such as data modeling, business analytics, and data visualization/enhancement services. It supports, influences, and challenges business decisions with...
Audio-Visual Help Desk Technician. PropertyValue","name":"Indian Township Solutions","value":"a2upxsfti98m"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressCountry":"US","addressRegion":"MO","addressLocality":"Fort Leonard Wood"}},"title":"Audio-Visual Help Desk Technician...
As a member of the Leidos team, you will assist in the delivery of the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. We have been awarded the Navy Service Management, Integration and Transport (SMIT) program, ...
West Creek 3 (12073), United States of America, Richmond, VirginiaPrincipal Accounting Associate, Business Systems AnalystWe are looking for a Principal Accounting Associate, Business Systems Analyst to join a cross-functional team designed to deliver against corporate initiatives for multiple busin...
The Inventory Data Analyst ensures all locations are properly managing inventory to maximize profits and customer service. Furthermore, the Inventory Data Analyst is a change agent for promoting new inventory disciplines and culture. Understands data governance and control distribution of company in...
In addition to other benefits, Accion Labs offers a comprehensive benefits package, with Accion covering 65% of the medical, dental, and Vision Premiums for employees, their spouses, and dependent children enrolling in the Accion-provided plans. One of my direct clients, a leading provider of electr...
Below is the job description for the position:.Location - Jefferson City, MO 65110 (Hybrid work).Duration- 6+ months (with possible extension).Working knowledge of Oracle databases and PL/SQL.Working knowledge of principles of systems analysis, design, testing and documentation.Working knowledge of ...
Updates Help Desk tickets with appropriate updates on activities and closes tickets with resolution entered upon completion of the job. ...
Help Desk / IT Support background within a healthcare environment null. ...
Provide technical support for the information technologies deployed, systems integration of desktops, printers, as well as supporting work from home agents. As a Desktop Support agent working onsite in Austin, TX, US, you'll be a part of creating and delivering amazing customer experiences while you...
Columbia Insurance Group is searching for a Service Desk Technician. Triage and troubleshoot IT Service Desk calls, emails, chats, and walkups. Manage equipment deployments, inventory, knowledge management, self-portal, service catalog, and grow IT service management processes. Promote the IT Servic...
Now hiring for a Help Desk Support Specialist in Grandview, MO. Setup HP desktops, laptops, thin clients, and Microsoft Surface Pro units. Prioritize and work on service desk tickets in the internal ticketing system. ...
Proven experience in a help desk or technical support role, preferably in a sales or distribution environment. ...
Cisco Meraki is seeking an experienced Senior Data Analyst to take the lead on all elements of our data practice. As our Senior Data Analyst, you will work closely with leaders and team members across Product Enablement to surface actionable insights that guide decision making, improve performance, ...
The Service Desk Technician will provide technical support and troubleshooting for both desktop and retail systems hardware, software, and basic network troubleshooting and support. Share responsibilities with other service desk technicians on staff for computer hardware provisioning, deprovisioning...
Responsible for performing daily operations for the Tier II Support team, including support for IT services, shared hardware and software platforms, and software support for MiTek team members as escalated by the Tier I Support. Triage, user support, and quality assurance follow-up of all IT support...
Tier 3 (L3) IT infra support is the final line of support and comprises a technical team that deals with technical problems. They have access to the highest technological support for fixing issues or developing new features. Time card boxes(Kronos clocks and vendor time clocks – installs/support). ...