As a Technical Support Engineer on our Tier 3 team, you will have the opportunity to work with the world's most advanced companies that utilize a state-of-the-art AI-based system to improve business results. Work closely with Tier 1+2 support and CS agents to prioritize issues, communicate status, a...
The Tier 1 Engineer will communicate via phone, email and in system notes with the client and internal stakeholders. Escalate, for higher level support, to Tier II and Management. ...
Responsible for handling escalated customer calls from Tier 1 Customer Service Agents, overflow calls, and management of call queue. Must meet government security requirements for Magellan, Government background Tier 1 investigation, and drug testing. Call Center Representative - Senior Tier I Agent...
Tier 1 Customer Support (Part-Time Contractor). The part-time Tier 1 Customer Support Agent is a remote-based contractor who is motivated to provide quick and effective service to worldwide participants in our online leadership development programs. ...
The Jonas Fitness workplace is dynamic and empowering, comprised of motivated self-starters who enjoy the thrill of working in a fast-paced environment.Due to recent growth we are seeking an ambitious candidate who will learn both our business as well as our clients’ businesses by being a part of ou...
Must meet government security requirements for Magellan, Government background Tier 1 investigation, and drug testing. Call Center Representative - Tier I Agent, Veterans Empowerment Organization - REMOTE. ...
Tier III Software Support Engineer. ...
The NOC will provide Tier 1 and Tier 2 services that are critical to the successful operation of a technical support environment as it is the focal point for communication between technical solver groups. NOC Technician- Tier 2Job Category: Information TechnologyTime Type: Full timeMinimum Clearance...
Have a Degree and good experience in a Help Desk, Service Desk or customer-facing environment. As an Associate Helpdesk Specialist, you will be part of Enterprise Infrastructure Services. As an Associate Help Desk Specialist, you will be responsible for:. Demonstrate knowledge of software and hardwa...
Responsible for safeguarding company networks and computer systems from any security threats or attacks by establishing and implementing security solutions that defend our networking assets. The role will develop security standards and best practices for the organization and recommend security enhan...
TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands.Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including soci...
Content Designer, UX Writer, or Copywriter. Drive the tactical execution of content and messaging in the direct-to-consumer app space . Documenting and communicating content decisions . Strong writing skills and content design . ...
You’ve got a wizard-like grasp on the alchemy of Content Marketing ROI, turning educational content into a golden pathway that guides buyers from curiosity to solution with unparalleled elegance. Inbound Content Mastery: Develop a content program and roadmap that ensnares demand. Idea Alchemy: Host ...
Demonstrated experience in a support desk role within an ICT service provider or contact centre environment. Demonstrated working experience in an IT helpdesk, support desk environment. Customer Service, First Call Resolution, Help Desk Support, Information Technology Infrastructure Library (ITIL), ...
Proven experience as a technical writer for an agile software company. Do you like talking docs as much as you love writing them? You'll join a team of passionate writers looking to do the best work of their careers, united by a curiosity for the finer points of writing and technology. Speak to deve...
CSA III, CSA, CSA I, CSA II, Lead, team lead, Cyber Security team lead, TCP/IP, routing, Intrusion Detection Systems, IDS, Intrusion Protection Systems, IPS, Operating System, Database, Network, Application Security, Encryption, Cloud Security, Mobile Device Security, Data Loss, Prevention tools, Ri...
Senior Content Developer and Proposal Writer (REMOTE). This position supports the development of strategic and GSA/FEDSIM proposals as a content developer (writer) supporting the business development lifecycle, including proposals. The primary responsibilities encompass proposal and content developm...
Work closely with product team members to define personas, map content to user journeys, model content, identify content gaps, and create UX copy at all stages of the user journey. Join Us as a UX Content Designer/UX Writer. Are you a talented content designer with a knack for creating seamless, use...
As a member of Diabsolut, the Marketing Content Writer will display both a creative eye and proficiency in capturing and generating engaging written content and have a willingness to learn and be comfortable taking direction —balanced with the capacity to generate creative ideas. We currently have a...
Work cross-functionally with the Security and Executive Protection teams to develop solutions for analyzing security events at scale and protecting Stripe networks, systems, and data. Experience in one or more of the following areas: user and entity behavior analytics (UEBA), security information ev...
Internal technical writers collaborate and partner with Stripe engineers to ensure technical documentation is clear and effective. The team is multi-disciplinary, with engineers and technical writers working together to help write the docs and shape the tooling that enables Stripe engineers to be mo...
The main function of a Content Writer is to write technical materials, such as equipment materials, appendices, or operating and maintenance instructions. A typical technical writer is responsible for organizing, editing and maintaining technical records and files. Excellent writing/ editing content...
ClancyJG International is seeking several Help Desk Technicians. Resolves desktop and network issues to restore service. Proficient supporting desktop, server and network equipment. ...
Mid-Level Technical WriterJob Category: Engineering and Technical SupportTime Type: Full timeMinimum Clearance Required to Start: Public TrustEmployee Type: RegularPercentage of Travel Required: Up to 10%Type of Travel: Local* * *. You will be responsible for producing, proofreading, editing, and fo...
Previous experience as a Freelance Writer, Content Writer, Editor, Copywriter, Copy Editor, or those with experience in journalism and/or media is preferred but not required. ...