Failure Analysis Engineer

Overview We are seeking a highly skilled and motivated Failure Analysis Engineer (FAE) to join our team.

The successful candidate will work directly with clients to ensure deliverables fall within the applicable scope and budget.

We are seeking a highly skilled and motivated Senior Engineering Team Member to support the resolution of hardware issues related to our ESSN Server Products portfolio.

The role involves close collaboration with customers, as well as internal teams including Foxconn R&D, Product Engineering, and Quality Engineering.

This position focuses on identifying elevated factory and field failure symptoms, conducting in-depth circuit failure analysis, and determining root causes, leading to corrective actions that improve product quality and customer satisfaction.

Duties and Responsibilities Troubleshoots, debugs, and determines root cause at multiple system levels for customer devices.

Analyzes circuits and topologies to identify marginal failure root causes.

Drives recovery actions and repairs for failing devices.

Engineering Investigations :

• Lead engineering investigations of significant customer field and factory escalations related to hardware issues, ensuring timely resolution.

Customer Satisfaction & Quality Improvement :

Cross-functional Collaboration :

Internal Collaboration :

Capture Programs Support :

Feedback & Process Improvement :

RMA & Service Support :

Operational Excellence :

Miscellaneous Duties :

RMA & Service Manufacturing Expertise :

Clear Communication :

Analytical Problem-Solving :

Linux Knowledge :

Debugging Tools & Algorithm Development :

Education and Experience :

Technical Skills :

Server Technology Knowledge :

Self-Motivation :

Development Lifecycle :

Collaboration :

Additional Requirements Experience :

Work Conditions :

Tools & Equipment :