Patient Resolution Specialist

A company is looking for a Patient Resolution Specialist - Remote.

Key Responsibilities

Manage a high volume of inbound and outbound calls to resolve patient account inquiries and secure payments

Negotiate and collect outstanding patient accounts while ensuring compliance with privacy regulations

Document collection efforts accurately and meet monthly goals and quality standards

Required Qualifications

High school diploma or equivalent required

At least 5 years' experience in a related role, with 1 year in an inbound / outbound call center environment

Strong working knowledge of the healthcare reimbursement process

Proficient in Microsoft Office applications

High level of integrity and dependability with a results-oriented mindset