Account Manager (SaaS)

Role : Account Manager

FLSA : Full Time | Exempt | Salaried | Remote

Reports to : Director of Account Management

• Prefer candidate that resides in CST. If not, being able to support CST working hours is required.

Trustwell is looking for ambitious, energetic problem-solvers who enjoy a fast-paced team environment filled with challenges and career growth opportunities in a rapidly growing tech firm. Trustwell is on a mission to change the food industry. Combining FoodLogiQ's supply chain management software with Genesis' nutritional analysis and label development solution, the Trustwell Connect platform creates the food industry's only full-scale solution connecting product development and regulatory-compliant labeling with supplier compliance, enhanced traceability, and automated recall management. From food and supplement manufacturers to retail grocers and restaurant chains, more than 2,500 food companies around the world use Trustwell software as their trusted source for compliance and quality solutions in the food industry. For more information, visit www.trustwell.com.

Scope of Position :

The Account Manager (AM) will represent Trustwell to oversee a base "book" of existing fortune 500 food, Beverage and Supplement Manufacturing clients. The individual will work strategically to retain, grow, and optimize the relationship. The AM is responsible for achieving quarterly revenue quotas through upsell, cross-sell strategies, in addition to maintaining customer relationships, including retention, generating referral leads, resolving complaints and issues, while building strong customer relationships. The AM is also responsible as the communication conduit between management and customers.

Essential Duties & Responsibilities including but not limited to :

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What to expect - the Hiring Process!

Hiring Eligibility : This is a fully remote position open to candidates located anywhere within the United States. Eligibility to work remotely is subject to company policy and applicable state laws. Candidates must have work authorization to work for any U.S. based employer. Please note that certain benefits, taxes, or employment terms may vary by state.

Compensation : The base salary for this role is anticipated up to $75,000 / per annum. The final salary will be factored by candidate skills, education, and other qualifications. This role is quota-bearing with an OTE (On-Target Earnings) up to $125,000. Subject to individual performance as defined by role metrics and KPIs.

To learn more about the culture & employee experience at Trustwell, check out our LinkedIn or GlassDoor!

Trustwell is an equal employment opportunity employer committed to hiring and retaining a diverse workforce. Applicants receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, religion, or other legally protected class. If you need accommodation for any part of the employment process due to a medical condition, or any disability, please contact a member of our human resources team.

Acceptable Background and References Required; Upon any conditional offers made by Trustwell.

Equal Opportunity Employer / DFWP / Affirmative Action