Director, Risk Management

Company : Driven Brands

We invite you to join us at Driven Brands!

Headquartered in Charlotte, NC, Driven Brands (NASDAQ : DRVN) is the largest automotive services company in North America, providing a range of consumer and commercial automotive needs, including paint, collision, glass, vehicle repair, oil change, maintenance and car wash.

With over 4,500 centers in 15 countries, Driven Brands is the parent company of some of North America’s leading automotive service brands including Take 5 Oil Change, Take 5 Car Wash, Driven Glass, Meineke, Maaco, CARSTAR, and more.Our network services over 50 million vehicles annually and generates more than $5 billion in system-wide sales each year.

Our culture inspires high performance and innovation, enabling our employees to go further, faster in their careers. With amazing people and great brands, we confidently look forward to exciting growth ahead, and believe in following the values that support this vision.

JOB DESCRIPTION : Responsibilities :

• Responsible for designing, implementing and leading a global risk management strategy for the organization
• Understands and analyzes complex insurance issues and developing and executing appropriate policies and procedures to mitigate the Company’s exposure to risk and to reduce cost
• Maintains a leadership role in the tactical execution of all binder requirements, policy renewals and amendments and continual changes in coverage
• Responds to numerous queries from carriers, brokers, regulatory agencies and corporate stakeholders across the enterprise, providing requested information daily
• Advises internal stakeholders on workers compensation, auto accidents, general liability, professional liability, property, environmental and cyber-crime claims
• Ensures the Company is adequately covered and secured across all lines
• Reviews, researches and finalizes claims within established regulatory requirements and Company policies
• Reviews provider disputes or appeals and provides a detailed analysis of findings
• Provides expertise and assistance relative to provider billing and payment guidelines consistent with Company policies and procedures
• Develops workers compensation incident reduction programs, shepherds injured employees through work restrictions and resolves open workers comp claims
• Provides leadership with loss run analytics and risk mitigation strategies while anticipating changes in the everchanging and expanding risk landscape
• Creates and propagates loss run key performance indicators to benchmark risk, rolling out evidence-based risk mitigation initiatives
• Maintains detailed metrics and dashboards on vehicle accidents, employee injuries, workers compensation claims, general liability claims and the cost trends associated with each. Utilize data to drive risk mitigation for business units
• Recommends and implements risk and cost reduction strategies across all lines of insurance
• Manages TPA to rigorous KPIs
• Leads by way of example and provides outstanding mentorship to junior claims administrators and colleagues

Qualifications

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