Technical Support Consultant

A company is looking for a Technical Support Consultant who is fluent in German and English.

Key Responsibilities

Provide exceptional customer support via emails, calls, and chats

Troubleshoot technical issues and guide customers step-by-step

Collaborate with other departments to resolve customer inquiries and document interactions

Required Qualifications

Fluency in German and English (both spoken and written)

1-2 years of experience in customer support in a fast-paced environment

Familiarity with CRM systems and basic technical support

Personal laptop / computer with at least 8GB of RAM and a stable internet connection (minimum 50 Mbps download and 40 Mbps upload)