Client Director, GTS

Client Director

The Client Director is responsible for setting, directing, and executing the strategy for global clients or major regional accounts that are of substantial strategic and revenue generating importance. The Client Director will carry a sales quota and focus on client value delivery, client retention, and new business.

Responsibilities

• Gain access to and develop trust based, value added relationships with senior most technology leaders and their teams in large global accounts
• Develop deep understanding of client business strategy, drivers, goals and initiatives - translating these into opportunities for the client to maximize value received and identifying new value delivery opportunities
• Become a trusted advisor for the client across all their primary locations.
• Lead overall account and territory strategy to drive YoY growth and retention
• Develop exemplary account solutions and license architectures - building account vision and strategy, and driving execution towards intended state
• Orchestrate and marshal account planning and execution with cross-BU internal partners
• Drive high activity by coordinating prospecting strategies and driving prospecting execution
• Account management with the outcome of increased customer engagement and an increase in retention and account growth
• Quota responsibility aligned to a specific multinational account
• Build and demonstrate mastery of Gartner sales methodology and products
• Drive consistent execution of Gartner's proven best practices
• Responsible for forecasting and forecast accuracy on a monthly / quarterly / annual basis
• Maintain and leverage competitive knowledge & focus

Requirements