As a Service Advisor, you will own our customer’s experience in the service lane.
You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service.
From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others.
Previous Service Advisor experience is required for this position.
Applicants must be able to perform at a high level in a fast-paced environment.
We are looking for someone who is a team player, has a positive attitude, great communication skills and can multi-task.
Attendance is a must.
Experience with Automate and Xtime is a plus, but not necessary.
At Dave Cross Motors, we strive to make every customer a customer for life.
Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.
Every employee at Dave Cross Motors is absolutely critical to its success.
Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership since 1960.
What We Offer
Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Long term job security
Health and wellness
Flexible Work Schedule
Saturday Lunches
Discounts on products and services
Responsibilities
Oversee flow of Drive Lane.
Ensure that customers receive prompt, courteous, and effective service.
- Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
- Ensures that the daily inventory of technicians' time is consistently sold to service customers.
Qualifications
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional, well-groomed personal appearance.
- Clean driving record
- Willing to submit to a pre-employment background check
Automotive Service Advisor
As a Full Time Service Advisor, you will play a key role in driving sales and providing excellent customer service while driving top level individual sales. If you think you can be a value add to the TEAM day in and day out and is someone that can create immediate results by being an effective produ...
Customer Service Representative - $42,000 per year
Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Customer Service Representative. Our innovative and growing ...
Automotive Service Advisor
Previous experience in an automotive service advisor or similar customer-facing role is preferred. Prioritize tasks effectively and maintain accuracy and efficiency throughout the service process. Proficient in using computer systems, including service tracking software, billing systems, and custome...
BMW Service Advisor
Summary: Responsible for selling, identifying and documenting service, maintenance, and repair service for customers. Work includes inspection of customer vehicles and frequent movement around the Service Department to convey information between customers and service technicians. Frequently interact...
Service Advisor
As the first point of contact for service customers, show outstanding customer service. Dealership Service Advisor Experience Preferred but not required. Work as the liaison between the customer and service technicians working in the garage. Superior customer service skills. ...
Automotive Service Advisor
As a Full Time Service Advisor, you will play a key role in driving sales and providing excellent customer service while driving top level individual sales. If you think you can be a value add to the TEAM day in and day out and is someone that can create immediate results by being an effective produ...
RV Service Advisor
Start your journey with Blue Compass RV as we are looking a Service Advisor to join our team. Determine specialized product needs and services by working directly with customers. A minimum of one year of service experience is preferred. ...
Sales Development Advisor - 021924
Are you looking to expand your career and be part of a successful team? SelectQuote is looking to hire individuals for our Sales Development Advisor ("SDA") team within our SelectQuote Qualifications Team, where team members are responsible for handling all of SelectQuote's insurance product inquiri...
Service Advisor
Our valued customers feel part of the Landmark family, and that's because of the top notch customer service that our team delivers. Discounts on Products + Services. Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. ...
Service Advisor
Responsible for selling, identifying and documenting service, maintenance, and repair service for customers. Work includes inspection of customer vehicles and frequent movement around the Service Department to convey information between customers and service technicians. Frequently interacts with cu...