Medical Patient Care Coordinator

Responsibilities

• Coordinate fees and insurance benefits for patients utilizing financial options to give patients choices for how they can pay. Obtain necessary insurance approvals in a timely manner
• Assists in monitoring prescriptions, insurance coverage and any other related paperwork
• Responsible for the components for admission (i.e. obtain charts / records, insurance verification, treatment authorization, etc.)
• Responsible for the daily and monthly billing operations according to specific clinic needs
• Properly and efficiently utilize patient account software and maintain accuracy in records related to patient financials and personal information
• Manages the clinician’s schedules in scheduling software system to ensure productivity and effective patient experience
• Communicates effectively with team regarding changes in schedule, patient issues and clinician / office concerns
• Greets visitors promptly and courteously, using eye contact upon their arrival at the clinic
• Answers phones and assists walk in patients, consistently providing timely and accurate information to patients, clinicians, organization personnel, and public sector to achieve the highest possible level of satisfaction
• Patient appointment scheduling, placing calls to patients who need appointment notification or reminders, including time, date and address / directions to the clinic.
• Collecting initial demographic and clinical patient information and entering it into the medical record
• Ensures that quality patient care is delivered to all patients and the clinic is maintained in accordance with professional and regulatory standards
• Assists Supervisor / Manager in administrative duties or projects as assigned and in preparing and completing mandatory reporting

Qualifications

Preferred

Knowledge / Skills / Abilities

Benefits