Engineer - Product L2

About the job Engineer - Product L2

Summary

The Engineer will provide technical support to production to overcome daily challenges. Engineer will also use procedures and instructions to initiate the analysis process when product failure occurs. Investigations and researched for root causes with analysis documented, recorded, and communicated internally and provide solution. Engineer may contact Client Company for any quality escalations. Responsible for first level failure analysis on Customer Products.

Essential Duties and Responsibilities include the following. Other Duties not listed may be assigned.

Responsibilities Include but not limited :

• Have appropriate knowledge with the various systems including but not limited to Windows, Android, CMD and Linux tools, and procedures used in Production for Repair and failure analysis.
• Help Team to setup repair line including Tools and ESD grounding.
• Skilled in communication, problem solving, and applying experience and expertise.
• Identify optimum analytical approaches critical to problems.
• Requires communication with local and overseas team via emails and conference calls.
• Prepare parts and components for Factory team second level failure analysis.
• Work inside customer lab.
• Other duties as assigned.

Team Leadership 10% of Job

Qualifications

Education and / or Experience

Essential Skills but not Limited :

Competencies :

Working Conditions

Must be able to tolerate moderate to high noise levels in a warehouse environment. Office and outside environmental conditions found in the warehouse, hot in the summer, cold in the winter. Individuals may need to walk for an extensive period of time while working and walking the facilities; to reach over shoulder heights; bend or stoop below the waist; repetitive wrist, hand, or finger movement. Requires the physical ability to lift 25 pounds.