Talent.com
Front Desk Supervisor
Front Desk SupervisorTharaldson Hospitality Management • Kansas City, KS, US
Front Desk Supervisor

Front Desk Supervisor

Tharaldson Hospitality Management • Kansas City, KS, US
30+ days ago
Job type
  • Full-time
Job description

Front Office Coordinator

Coordinates the front office activities of the hotel and provides support to the General Manager by performing the following duties.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What We Offer:

  • Career advancement opportunities
  • Employee discounts
  • Competitive pay
  • Daily Pay
  • Flexible work schedule
  • Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
  • Paid vacation

Supervisory Responsibilities

Directly supervises or assists in the supervisory function of front desk staff consisting of 1-5 employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Essential Job Functions

  • Performs functions of Guest Service Agent as scheduled by Management
  • Provides training, including safety training, to front office staff as directed by Management
  • Assists in the selection of Guest Service Agents
  • Assists in scheduling front desk personnel within budget guidelines to assure adequate staffing
  • Maintains accurate records including cash flow sheet, direct bill accounts, credit card payments, registration cards, and reservation cards
  • Corresponds with group and travel agents to answer special requests for rooms and rates
  • Assists with sales and marketing efforts as directed
  • Assigns duties to Guest Service Agents and observes performance to ensure adherence to franchise standards, hotel policies, and established operating procedures
  • Answers inquiries pertaining to hotel policies and services
  • Performs functions of the General Manager in their absence
  • Assists General Manager in conducting staff meetings
  • All other duties as assigned

What We Are Looking For:

  • 0 1+ year of customer service experience
  • Passionate about hospitality and creating an exceptional guest experience.
  • Ability to handle confidential information, including guest records, with a high degree of integrity.
  • Ability to answer and route calls as appropriate; takes guest messages with accuracy.
  • One-year certificate from college or technical school; or 6 months to 1 year related experience and/or training; or equivalent combination or education and experience
  • Open availability
Create a job alert for this search

Front Desk Supervisor • Kansas City, KS, US

Similar jobs

Front Desk Agent PM

KMG HotelsLeawood, Kansas, United States
Full-time
Quick Apply

Check in customers using computer programs and equipment and provide guests with directions to their room.Inform customers of all on-site amenities and any relevant information that is needed to us...Show more

Benefits Customer Service Coordinator (50k-90k per year)

Professional CareersBelton, Missouri
Full-time +1

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r...Show more

 • Promoted

Area Supervisor

Ross Stores, IncBelton, MO, United States
Full-time

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth...Show more

 • Promoted

Hotel Front Desk Clerk

TradeJobsWorkforce64168 Kansas City, MO, US
Full-time

Make an impact in the role of Hotel Front Desk Clerk to perform daily responsibilities with dedication.Provide excellent interactions with customers and colleagues.Ensure compliance with company an...Show more

 • Promoted

Site Supervisor

Allied UniversalOverland Park, Kansas, United States
Full-time

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose.While working in a dynamic, welcoming, and collaborati...Show more

 • Promoted

Billing Supervisor

TradeJobsWorkForce64150 Riverside, MO, US
Full-time

Billing Supervisor Job Duties: Accomplishes billing human resource objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicati...Show more

 • Promoted

Account Executive

Slice Merchant ServicesGladstone, MO, US
Full-time

Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience.Slice Merchant Services offers innovative payment processing solutions...Show more

 • Promoted

Medical Equipment Customer Service Supervisor

Rotech Healthcare Inc.Lenexa, Kansas, United States
Full-time

Join a Leader in Home Healthcare.As a national leader inventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to ...Show more

 • Promoted

Cyber Revenue Operations Supervisor

EpiqOverland Park, KS, United States
Full-time

Cyber Revenue Operations Supervisor.At Epiq, your work contributes to complex, global legal outcomes.You'll join a values-driven community where integrity guides decisions, relentless service sets ...Show more

 • Promoted

Front Desk/Host

Dave & Buster's, Inc.Overland Park, KS, United States
Full-time

Job Description: Dave & Buster's is different from everywhere else.Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs.Plus, your co-workers...Show more

 • Promoted

Hallmark Visitors Center / Kaleidoscope Exhibit Operations Supervisor

HallmarkKansas City, Missouri, United States
Full-time

HALLMARK - Because Connecting With Each Other Has Never Been More Important.For over 100 years, Hallmark has helped people connect and strengthen the relationships that matter most.Today, we're bui...Show more

 • Promoted

General Manager

RB American GroupBelton, MO, United States
Full-time

Manager, you will provide vision and leadership to Team Members, Shift Managers, and Assistant Managers to ensure each customer's expectations are exceeded every visit.You will be responsible for a...Show more

 • Promoted

Commodities Supervisor

Van Meter IncKansas City, KS, United States
Full-time

Distribution Center Supervisor.The Distribution Center Supervisor plays a crucial role in supporting our purpose of creating lasting value for those we serve by providing leadership to distribution...Show more

 • Promoted

Healthcare Front Desk & Patient Experience Specialist

Ascentist HealthcareOverland Park, Kansas, United States
Full-time

A healthcare provider is seeking a Front Office Specialist in Overland Park, KS.This full-time role involves assisting patients with scheduling, collaborating with caregivers, and managing front of...Show more

 • Promoted

Front Desk Supervisor

Marriott InternationalKansas City, MO, United States
Full-time

The Front Desk Supervisor is responsible for assisting the Front Office Managers while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their sta...Show more

 • Promoted

Earn Cash From Taking Surveys Online

Earn HausBelton, MO, US
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se...Show more

 • Promoted

Mechanical Inside Sales

FORCE AmericaRiverside, MO, United States
Full-time

Mechanical/Hydraulic Inside Sales Specialist.This person will also build relationships with customers, provide technical support and troubleshooting, negotiates with customers and coordinates with ...Show more

 • Promoted

Medical Assistant & Front Desk Specialist (PRN)

Saint Luke'sKansas City, Missouri, United States
Full-time

A healthcare organization in Kansas City is seeking individuals for PRN medical support roles.Responsibilities include assisting medical providers, obtaining patient vitals, and performing various ...Show more