Director, Sales Engineering

Job Description

Position : Director, Sales Engineering

Location : New York, NY (Hybrid or Remote Eligible)

Company : Symbiotic Services (on behalf of an innovative SaaS security platform)

Overview

Symbiotic Services is seeking a dynamic and experienced Director of Sales Engineering to lead and scale a high-performing pre-sales team for a fast-growing SaaS client specializing in secure BYOD work environments. This role is ideal for a hands-on technical leader ready to build out a strategic sales engineering function from startup stage to scalable enterprise.

Key Responsibilities

• Build, lead, and mentor a world-class Sales Engineering team.
• Develop repeatable frameworks, playbooks, and training programs to drive technical sales excellence.
• Align team structure and resourcing with growth goals across Mid-Market and Enterprise segments.
• Ensure technical execution during discovery, demos, architecture design, and POCs.
• Define and track KPIs such as win rate, sales velocity, and technical evaluation success.
• Act as a strategic partner to Sales, Product, and Engineering leadership.
• Maintain high-level involvement in strategic deals and act as an escalation point.
• Build demo environments and tools that enable compelling technical evaluations.
• Communicate market feedback and competitive insights to Product for roadmap alignment.

Qualifications

Compensation & Benefits