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Call Center Agent (Argentina)

Call Center Agent (Argentina)

24 Hours GroupOakland, CA, US
2 days ago
Job type
  • Full-time
Job description

Job Posting

This is a remote position. The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. Responsible for managing a whole lot of incoming and outgoing calls in the operations. Identify the needs of the client and find a solution to them. Answering inbound calls, converting them to leads, and later to towing jobs.

Work Condition :

  • Full Time Remote
  • Pacific Time Zone
  • Weekly Payout
  • Shift-based in a Call Center that works 24 / 7.

Requirements :

Computer Specifications :

  • Processor : Core i7 8th generation (and above) or Core i5 10th generation (and above)
  • RAM : Minimum of 12 GB
  • Storage : 128 GB SSD or higher
  • Graphics : 2 GB graphics memory
  • Main Internet Speed Requirement :

  • Jitter : below 10ms
  • Latency : below 160ms
  • Upload : more than 25mbps
  • Download more than 40 mbps
  • Power Backup :

  • A reliable power backup that could sustain a minimum of 8 hours (full shift)
  • Examples : Generators / / Solar Panels / / Portable power inverters etc. (UPS is not enough)
  • Internet Backup :

  • Jitter : below 10ms
  • Latency : below 160ms
  • Upload : minimum of 25mbps
  • Download : minimum of 25mbps
  • Power and Internet Backup is a MUST.

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    Call Center Agent • Oakland, CA, US