IT Support Specialist

IT Support Specialist

Contract

Job Site : Hybrid

Job No. : 32224

City : Bellevue

State : WA

Pay Range : $26-28 / hr

Job Details :

BENEFITS : Medical, dental, and vision insurance, 401K, sick leave, and employee assistance program. Depending on your package selection, Averro offers PTO, paid holidays, and legal insurance.

EXTENSION : Eligible

ROLES & RESPONSIBILITIES

• Provision computers for new users and troubleshoot computer hardware, software or network issues that are affecting single users.
• Respond to, record, track, and close tickets through help desk / problem management software in a timely manner.
• Ensure the highest levels of customer focus for any issues or problems that are escalated.
• Be the first point of contact for users to receive support and maintenance.
• Utilize excellent customer service skills and ensure proper assistance with evolving internal documentation.
• Work with the other members of the IT team to provide support and enforce IT policies

ESSENTIAL QUALIFICATIONS

BONUS QUALIFICATIONS

WHY AVERRO?

BENEFITS : We offer premium benefits to our contractors.

VETERAN OWNED : We support and place a high number of veterans.

Averro is an equal opportunity employer, and we are committed to diversity, equity, and inclusion in the workplace. All qualified applicants will receive consideration for employment, regardless of criminal histories, consistent with legal obligations. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

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