Senior Engagement PartnerVirtusa • Chicago, IL, US
Senior Engagement Partner
Virtusa • Chicago, IL, US
11 days ago
Job type
- Full-time
Job descriptionProactively communicating project updates, challenges, and successes to clients. Managing client expectations and addressing concerns promptly. Project Delivery Oversight : Ensuring quality standards are met throughout project execution. Coordinating with remote IT teams to deliver project deliverables on time. Identifying, assessing, and mitigating risks associated with project delivery. Developing contingency plans to address potential issues. Managing project financials, ensuring profitability, and controlling costs. Leadership and Team Management : Facilitating collaboration between onsite and remote teams. Managing and directing teams of Project Managers and potentially other delivery-focused roles, including remote or offshore teams. Overseeing resource allocation and staffing to ensure projects are adequately supported. Excellent communication and interpersonal skills Strong technical knowledge across various IT domains Project management expertise Client-centric approach and ability to build trust Leadership and team management skills Problem-solving and analytical abilities
Program Director (Level : Director)
A dedicated point of contact based at a client's location, responsible for managing the overall relationship, communication, and delivery of IT services, ensuring alignment with client needs and expectations while fostering a strong working partnership on-site. This is a crucial role in overseeing the successful execution and completion of projects and service delivery.
Key roles and responsibilities of an Ensite engagement partner in an IT organization :
- Client Relationship Management :
Building and maintaining strong relationships with key client stakeholders at all levels, including decision-makers and technical teams.
Monitoring project progress against timelines and budgets, identifying potential risks and mitigation strategies.
Managing and motivating the onsite IT team, providing mentorship and performance feedback.
Key skills required :
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Partner Engagement • Chicago, IL, US
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