Senior Software Engineer - SRE

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values : Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a  public benefit corporation  (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a  Work Anywhere  company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in  transforming the life sciences industry , committed to making a positive impact on its customers, employees, and communities.

The Role

Join our dynamic team as a

Senior Site Reliability Engineer on the Vault Platform team, where you'll ensure the scalability and reliability of our enterprise applications. You'll tackle complex challenges at a global scale, drawing on your deep expertise in Java and modern open-source technologies to make a tangible impact on production systems.

You should have extensive experience with Java applications and the latest open-source technologies, ideally from enterprise software development or a high-growth tech company. As a Senior SRE, you'll need to be naturally curious and skilled at problem-solving. You'll also bring a unique engineering perspective, understanding how systems integrate in production to operate at a global scale for hundreds of customers across North America, Europe, and Asia.

What You'll Do

• Build Cloud Infrastructure : Rapidly build new cloud infrastructure from scratch, adhering to software development best practices
• Drive Reliability & Scalability : Ensure our platform meets the scalability and reliability needs of our hundreds of global customers (across North America, Europe, and Asia)
• Lead Incident Management : During an incident, effectively lead triage and mitigation efforts, potentially performing periodic on-call duty for escalations
• Automate & Optimize : Develop tools and automation to eliminate manual work and reduce issue resolution times
• Full-Stack Diagnostics : Proactively learn all necessary systems to provide full-stack diagnostics and determine root causes of production problems
• Strategic Engineering Partnership : Strategize with engineering teams on complex problems, offering insights on what will work at scale (supporting 2M+ users) and guiding development decisions before features ship
• Influence Design : Participate in engineering design reviews of new features and drive initiatives to improve operational efficiency and platform scalability
• Cross-functional Collaboration : Partner effectively with Product Management, Design, and QA to deliver cutting-edge solutions and direct customer value
• Backend Focus : Work across multiple layers of our technology stack, with a primary focus on backend development, and opportunities in frontend and infrastructure
• Effective Communication : Communicate clearly with engineering teams, succinctly describing problems for seamless hand-offs during outages with both technical and non-technical audiences
• Mentorship : Actively mentor team members, contributing to a positive and high-performing team environment

Requirements

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Perks & Benefits

Compensation

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Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at  talent_accommodations@veeva.com .