Client Onboarding AmbassadorPhillip Jeffries Ltd • Fairfield, NJ, US
No longer accepting applications
Client Onboarding Ambassador
Phillip Jeffries Ltd • Fairfield, NJ, US
1 day ago
Job type
- Full-time
Job descriptionEnter customer and business details accurately into CRM Place initial sample and mailer orders for new trade accounts Respond to phone and email inquiries with speed and professionalism Provide basic product, pricing, and stock information to clients Route more complex or in-depth inquiries to the appropriate sales team Support sales team continuity and maintain a consistent onboarding experience Experience : You have at least three years of success in sales, sales development, or telesales. Experience within the design industry is a strong plus, but what matters most is your ability to build relationships and manage client interactions with professionalism and care. Communication Skills : Your written and verbal communication skills are excellent. You can clearly and confidently convey information, whether it's over the phone, email, or in CRM notes. You know how to listen actively and respond with empathy and precision. CRM Proficiency : You are comfortable navigating customer relationship management systems and understand the importance of keeping accurate and up-to-date records. You use CRM tools to track client information, follow up on leads, and support sales workflows efficiently. Remote Work Capability : You are self-motivated and disciplined, able to work independently in a remote setting. Staying connected with your team and managing your time effectively come naturally to you. Client-Focused Attitude : You genuinely enjoy helping people and are committed to delivering a positive experience for every client. You are patient, approachable, and always keep the client's needs front and center. Organizational Skills : You are comfortable juggling multiple tasks at once while maintaining attention to detail. You prioritize well, manage your workload without missing deadlines, and take pride in your accuracy. Personable Style : You have a warm and friendly communication style that makes clients feel heard and supported from the very first interaction. Your natural approachability helps build trust quickly and sets the tone for a great working relationship. Competitive salary ranging from $55,000 to $62,000 (annually) based on your experience Annual bonus opportunity to reward your performance Cost of Living increases that honor your growth and commitment Generous retirement plan with an automatic company contribution of approximately 10 percent with no employee match required Comprehensive medical coverage with employee premiums as low as $40 per month Coverage options for spouse, domestic partner, civil union partner, and family Health Reimbursement Account (HRA) to offset medical expenses Prescription, dental, and vision coverage to support whole-person wellness Flexible Spending Accounts (FSAs) for healthcare and dependent care Employee Assistance Program that supports your mental, financial, and physical well-being Pet insurance for your four-legged companions 16 paid personal days each year to relax, recharge, or travel Paid holidays including New Year's Day, Martin Luther King Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving, Christmas Eve, Christmas Day, and New Year's Eve Additional paid time off during our annual company closure between Christmas and New Year's Earn extra paid time off by completing your annual wellness physical Up to three paid days each year to give back through volunteer work Structured onboarding with clear 30, 60, and 90-day milestones and continued training for long-term success Exclusive employee discount on Phillip Jeffries wallcoverings to elevate your home Access to Working Advantage with discounts on travel, entertainment, and everyday purchases
Join to apply for the Client Onboarding Ambassador role at Phillip Jeffries Ltd
At Phillip Jeffries, every relationship begins with a thoughtful first impression. We're looking for a Client Onboarding Ambassador who's ready to make that moment count.
As our new Client Onboarding Ambassador, you'll be the first voice new trade applicants hear and the guide who walks them through their initial experience with Phillip Jeffries. Reporting to our Sales Development Manager, this remote role is all about building trust, creating clarity, and ensuring a smooth transition into our world of luxury wallcoverings.
If you're naturally warm, detail-oriented, and love connecting with people, this role might be the perfect fit.
What You'll Be Doing
Client Engagement and Onboarding
- Deliver a PJ-branded, five-star welcome to new trade applicants
- Make outbound calls to confirm business details and assign accounts appropriately
- Ask guided intake questions to collect project information and client needs
- Create web user profiles and logins for new trade accounts
- Provide introductory product and brand information prior to sales team hand-off
- Guide non-trade inquiries to appropriate ecommerce or partner resources
- Track all activities and communications in CRM to ensure seamless follow-up
Sales and Client Support
What You Bring to the Table
The Phillip Jeffries Experience
Our commitment to creating a more beautiful world extends to how we support our team, offering thoughtfully designed benefits and meaningful perks that reflect our appreciation for your talent and time.
Your Compensation Journey
Health Benefits That Take Care of You
Time to Recharge
Career Elevation
Perks at Work
Phillip Jeffries is an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity / assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.
J-18808-Ljbffr
Create a job alert for this search
Ambassador • Fairfield, NJ, US
Related jobs
A company is looking for a Project Lead, Client Onboarding.Key Responsibilities Manage the end-to-end onboarding of multiple healthcare clients into coding and billing services Lead cross-functi...Show more A company is looking for an Onboarding Specialist.Key Responsibilities Onboard customer Google Ads accounts and manage existing implementations Create presentations from paid search data to demo...Show more A company is looking for an Associate Client Partner - Quality Engineering.Key Responsibilities Manage client relationships and oversee the opportunity management cycle Collaborate with delivery...Show more A company is looking for a High Ticket Closer to join their remote sales team.Key Responsibilities Conduct onboarding calls, schedule new appointments, and nurture leads in the pipeline Manage a...Show more 
Handle and respond promptly to inquiries from clients and / or anyone acting on behalf of the client regarding questions, report status, concerns, or general requests for information.Utilize appropri...Show more A company is looking for a Patient Onboarding Specialist with a MA Pharmacy License.Key Responsibilities Enroll eligible patients into the partner health system pharmacy program Perform benefit ...Show more A company is looking for a Sales & Onboarding Specialist.Key Responsibilities Conduct onboarding calls, schedule new appointments, and nurture leads in the pipeline Manage and optimize CRM for l...Show more A company is looking for an Experienced Advisor Onboarding Consultant.Key Responsibilities Develop and implement a comprehensive onboarding strategy for experienced financial advisors Coordinate...Show more A company is looking for a Practice Client Partner for its Cloud and Infrastructure Services practice.Key Responsibilities Manage client relationships and oversee the opportunity management cycle...Show more A company is looking for a Client Solutions Associate to support internal and external stakeholders throughout the benefit implementation process.
Key Responsibilities Lead and manage a sub-group ...Show more A company is looking for an Onboarding & Implementation Manager.Key Responsibilities Lead and manage the full lifecycle of the customer onboarding process through go-live Coordinate internal rea...Show more A company is looking for a Merchant Onboarding Technical Support specialist to guide merchants through complex onboarding stages.
Key Responsibilities Serve as the technical escalation point for m...Show more A company is looking for a Client Relationship Manager responsible for fostering relationships with key clients in the biotech and pharmaceutical sectors.
Key Responsibilities Build and maintain s...Show more A company is looking for an Associate Partner, Revenue Cycle, Financial Transformation.Key Responsibilities Lead the delivery of client engagements within the Revenue Cycle Practice, managing eng...Show more A company is looking for a Provider Onboarding Associate to support new Registered Dietitians during their onboarding process.
Key Responsibilities : Serve as the point of contact for new providers...Show more A company is looking for a Customer Onboarding Team Lead to manage and enhance its onboarding programs for new and existing customers.
Key Responsibilities Lead the Rapid Rollout and Rapid Refresh...Show more A company is looking for a Customer Onboarding Manager.Key Responsibilities Guide customers through successful onboarding and implementation of solutions Develop and deliver comprehensive traini...Show more A company is looking for a Consulting Services Account Specialist 3.Key Responsibilities Own the full services sales lifecycle from identification to proposal to close Build and manage relations...Show more
Project Lead, Client Onboarding
VirtualVocations • New York, New York, United States
Full-time
Last updated: 1 day ago • Promoted
Onboarding Specialist
VirtualVocations • New York, New York, United States
Full-time
Last updated: 30+ days ago • Promoted
Associate Client Partner
VirtualVocations • Elizabeth, New Jersey, United States
Full-time
Last updated: 30+ days ago • Promoted
Sales and Onboarding Specialist
VirtualVocations • Elizabeth, New Jersey, United States
Full-time
Last updated: 30+ days ago • Promoted
Client Coordinator
TEKsystems • Woodbury, NY, United States
Full-time
Last updated: 13 days ago • Promoted
Massachusetts Licensed Patient Onboarding Specialist
VirtualVocations • Elizabeth, New Jersey, United States
Full-time
Last updated: 2 days ago • Promoted
Sales & Onboarding Specialist
VirtualVocations • Paterson, New Jersey, United States
Full-time
Last updated: 3 days ago • Promoted
Experienced Advisor Onboarding Consultant
VirtualVocations • Elizabeth, New Jersey, United States
Full-time
Last updated: 12 hours ago • Promoted • New!
Cloud Services Client Partner
VirtualVocations • Newark, New Jersey, United States
Full-time
Last updated: 3 days ago • Promoted
Client Solutions Associate
VirtualVocations • Newark, New Jersey, United States
Full-time
Last updated: 1 day ago • Promoted
Onboarding & Implementation Manager
VirtualVocations • Elizabeth, New Jersey, United States
Full-time
Last updated: 2 days ago • Promoted
Merchant Onboarding Technical Support
VirtualVocations • Paterson, New Jersey, United States
Full-time
Last updated: 10 hours ago • Promoted • New!
Client Relationship Manager
VirtualVocations • Newark, New Jersey, United States
Full-time
Last updated: 30+ days ago • Promoted
Revenue Cycle Associate Partner
VirtualVocations • Newark, New Jersey, United States
Full-time
Last updated: 3 days ago • Promoted
Provider Onboarding Associate
VirtualVocations • Paterson, New Jersey, United States
Full-time
Last updated: 30+ days ago • Promoted
Customer Onboarding Team Lead
VirtualVocations • Elizabeth, New Jersey, United States
Full-time
Last updated: 14 hours ago • Promoted • New!
Customer Onboarding Manager
VirtualVocations • Newark, New Jersey, United States
Full-time
Last updated: 30+ days ago • Promoted
Consulting Services Account Specialist
VirtualVocations • Paterson, New Jersey, United States
Full-time
Last updated: 3 days ago • Promoted