Student Services Supervisor (Early Outreach)

Student Services Supervisor (Early Outreach)

Job ID : 321345

Location : Glendale Community College

Full / Part Time : Full Time

Regular / Temporary : Regular

Hiring Salary Range

63,159.00 - $82,108.00 / annually, DOE

Grade

Work Schedule

• Tuesday- Saturday, 8am - 5pm;

Summer Hours : Monday - Thursday, 7am-6pm

Work Calendar

12 Months

Maricopa Summary

10 Colleges. Unlimited Opportunities.

The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world.

We focus on people-not profits.

With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college.

We don't just support our community-we help build it.

We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact.

We believe our employees are our most valuable asset.

Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.

Join us in making a real difference in the lives of over 140,000 college students each year.

Benefits

Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD :

Affordable and Comprehensive Benefits Package :

Employee Health & Wellness Programs :

Job Summary

The Early College Program at GCC includes two key initiatives : Achieving a College Education (ACE) , which supports first-generation and financially disadvantaged students in preparing for college success, and Hoop of Learning (HOL) , a bridge program designed for Native American high school students. Both programs enable students to earn college credits while still in high school.

The Student Services Supervisor oversees the Early College Program by delivering direct student services, resolving issues, providing technical assistance, and supporting the Early College team. This role also plays a key part in advancing the college's strategic enrollment goals by acting as a community liaison-conducting outreach to high schools, community agencies, and organizations to promote and support student participation in Early College opportunities at GCC.

Key responsibilities include developing, implementing, and evaluating community partnership programs such as ACE Plus and Hoop of Learning; building and maintaining collaborations with K-12 schools, professional associations, and community-based organizations; facilitating faculty learning activities with community partners; advising prospective and current students; managing program budgets and expenditures; supervising team members; seeking and applying for alternate funding sources such as grants; and participating in evaluation, reporting, and service on college and community advisory boards.

Essential Functions

30% - Directs, develops, plans, budgets and evaluates college-wide early outreach programing, recruitment, and community partnership programs designed to facilitate enrollment and student success

20% - Advises prospective and current cohort students

15% - Administers and enforces policies and processes pertaining to enrollment, state statute requirements, and early outreach grant awards. Monitors the compliance and reporting standards of district, state, and federal regulations; represents student affairs division at activities, events, workshops and conferences

15% - Supervise and lead work of team members

10% - Directs, develops, plans, organizes, and implements marketing and recruitment strategies, which support a research -based foundation for early college retention and persistence efforts. Prepares and monitors budget and oversees budget expenditures

10% - Integrates MCCCD students' success initiatives into outreach programming efforts, which improve student persistence, retention and completion

Minimum Qualifications

Bachelor's Degree from a regionally accredited institution in education, sociology, business administration or directly related field and four years of student services or related experience. (Reference Position Specific Responsibilities above to determine experience in area of assignment)

An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered.

Desired Qualifications

A. A Master's Degree or higher from an accredited institution of higher education

B. Two (2) or more years working with secondary or higher education settings

C. Two (2) or more years' experience developing retention-based programming in the secondary or higher education settings

D. Two (2) or more years' experience with recruitment in the secondary or higher education settings

E. Two (2) or more years' experience working collaboratively with all levels of the secondary or higher education organization including students, parents, staff, faculty, administrators and / or external partners

F. Two (2) or more years advising students in Early College Programs (e.g., ACE, HOL, Dual Enrollment)

Special Working Conditions

How to Apply

Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.

Additional materials will not be accepted after the job posting has closed.

Missing materials or incomplete employment history will not be considered.

Please ensure your materials clearly provide the following information.

Posting Close Date

Open until filled

First Review date will be on Wednesday May 21, 2025.

Applications received after the review date may not be screened

EEO, Title IX, & Clery Act

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states : "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.

To apply, visit https : / / jobs.maricopa.edu / psp / MCPAHPRD / EMPLOYEE / HRMS / c / HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=321345&PostingSeq=1

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