Michigan Licensed Call Center Representative

A company is looking for a Call Center Representative to support and build trust with customers through inbound calls.

Key Responsibilities

Take inbound calls to assist customers with their unique needs and offer additional products

Demonstrate empathy while setting up new claim reports for customers involved in accidents

Navigate multiple computer systems to provide efficient customer service

Required Qualifications

A minimum of two years relevant work experience or two years post-secondary education

Property & Casualty license required for sales roles, with training provided for those not already licensed

Ability to work full-time, including evenings and weekends after training

Must have a designated workspace free from distractions and high-speed internet

Computer must be physically connected to the router or modem