Talent.com
Sr. Website Performance & Optimization Manager
Sr. Website Performance & Optimization ManagerSmarsh • New York, NY, United States
Sr. Website Performance & Optimization Manager

Sr. Website Performance & Optimization Manager

Smarsh • New York, NY, United States
3 days ago
Job type
  • Full-time
Job description

Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

Summary

We're looking for an experienced and highly motivated Sr. Website Performance & Optimization Manager to lead the governance and daily operations of the website, ensuring all content is accurate, compliant, user-friendly, and optimized for AI / SEO performance. You will own the website roadmap and prioritize initiatives that directly support lead generation and revenue goals. Partnering closely with Product Marketing, Demand Gen, Content, Design, Development, and SEO / AIO teams, this role ensures every page is aligned with brand standards and the enterprise Design System. By owning the website technology stack, leveraging analytics tools, behavior insights, A / B testing, and accessibility best practices, you will continuously optimize site performance, UX, and conversion outcomes. This is a highly cross-functional, data-driven role ideal for a web leader who excels at turning complex requirements into seamless digital experiences reporting to the Sr. Director, Web Strategy.

Website Content Strategy & Management

  • Content Governance : Own the content lifecycle and roadmap. Ensure all web content is accurate, legally compliant, and aligned with marketing goals, brand messaging, and campaign objectives.
  • SEO and Performance : Maintain and update website content to comply with AI / SEO best practices. Proactively identify and execute content refreshes to improve AI and search engine performance.
  • Leverage user behavior analytics and SEO performance data to inform content updates.
  • Production : Populate WordPress page templates with content authored by other teams, ensuring proper formatting, structure, consistency, and readability across all pages.
  • User Experience (UX) : Ensure seamless navigation, usability, and accessibility across all devices.

Collaboration & Workflow Management

  • Roadmap Ownership : Define and manage the website roadmap, ensuring all initiatives directly support core business and revenue marketing objectives (i.e. Lead generation, conversion).
  • Cross-Functional Partnership : Collaborate with Product Marketing, Demand Gen, Content, Design and Web Development teams to align content and site features with overall marketing strategy and the websites design system.
  • Design System : Enforce and contribute to the website's Design System, partnering with design and development to ensure component-level consistency and unified user experience.
  • End-to-End Page Management

  • Manage the complete content and page development lifecycle for new pages and page hygiene initiatives, including a content calendar and the process from intake, content authoring, design, development, and securing all required approvals (legal, brand, product, etc.).
  • Website Analytics & Performance Optimization

  • Technology : Own the selection and maintenance of website technology stack to enhance website capabilities while ensuring integration with marketing automation and CRM systems.
  • Performance Optimization : Oversee website technical performance and conversion rate optimization (CRO) initiatives, including implementing and tracking A / B testing methodologies and analyzing user behavior data (session recordings, heatmaps, funnel drop-offs) to drive data-driven site improvements.
  • Accessibility compliance : Own the accessibility audit and remediation roadmap as a strategic priority, ensuring compliance with standards like WCAG 2.1 AA.
  • Tracking and Accuracy : Ensure accurate website tracking by managing Google Tag Manager (GTM), Google Analytics, and marketing attribution models.
  • Analytics and Reporting : Develop and manage website analytics dashboards (Google Analytics, Looker, Tableau, etc.). Monitor key metrics like web traffic, form conversions, and content performance to identify trends and areas for improvement.
  • Implement and report on qualitative UX metrics such as Task Success Rate for critical user journeys and Customer Satisfaction (CSAT) / Net Promoter Score (NPS) captured via on-page feedback tools.
  • What will you bring?

  • 7+ years of experience in web marketing, website management, or digital strategy for a B2B SaaS company.
  • Experience leading CRO initiatives, user behavior analysis, and A / B testing.
  • Expertise in web analytics tools (Google Analytics, GTM, Looker, Hotjar, etc.).
  • Familiarity with SEO principles and technical SEO to support organic growth.
  • Strong project management skills with experience overseeing development teams.
  • Ability to collaborate across teams and communicate complex web concepts to non-technical stakeholders.
  • Strong knowledge in web performance optimization and WordPress CMS.
  • Experience with AI engine optimization best practices.
  • Experience defining KPIs that track website impact beyond form submission, including MQL / SQL velocity and financial efficiency metrics (CPA / ROAS).
  • Demonstrated knowledge of WCAG 2.1 AA standards and experience owning a formal accessibility remediation roadmap.
  • Proven experience enforcing or contributing to a Design System and working directly with UX / UI designers on component library implementation.
  • $113,000 - $153,000 a year

    The above salary range represents Smarsh's good faith and reasonable estimate of the range of possible base compensation at the time of posting. Any applicable bonus programs will be discussed during the recruiting process.

    The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training.

    Local cost of living assessments are done for each new hire at the time of offer.

    About our culture

    Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI / ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

    Create a job alert for this search

    Manager Optimization • New York, NY, United States

    Related jobs
    Senior Manager, Digital Marketing - Website

    Senior Manager, Digital Marketing - Website

    Mdecins Sans Frontires (Doctors Without Borders) - United States • New York, NY, US
    Full-time
    Senior Manager, Digital Marketing - Website.The Senior Manager, Digital Marketing - Website will lead the continued growth and evolution of MSF-USA's web properties, including leading on SEO (searc...Show more
    Last updated: 30+ days ago • Promoted
    Remote Side Hustle Developer

    Remote Side Hustle Developer

    Finance Buzz • Fair Haven, New Jersey, US
    Remote
    Full-time +1
    This position is for individuals who want to develop a side income stream while still working full time.You will test different small-scale remote opportunities, learn what works, and grow what pro...Show more
    Last updated: 30+ days ago • Promoted
    Senior / Lead CRM Manager

    Senior / Lead CRM Manager

    IGAMINGHUNT • Bronx, NY, US
    Full-time
    We are looking for a Senior / Lead CRM Manager to take ownership of engagement and retention strategies across sports betting and casino brands in Latin America. This role is ideal for someone with st...Show more
    Last updated: 21 days ago • Promoted
    Senior Manager, Web Strategy

    Senior Manager, Web Strategy

    Fireblocks • New York, NY, US
    Full-time
    The world of digital assets is accelerating in speed, magnitude, and complexity, opening the door to new ways for leveraging the blockchain. Fireblocks' platform and network provide the simplest and...Show more
    Last updated: 30+ days ago • Promoted
    Search Engine Optimization (SEO) Manager

    Search Engine Optimization (SEO) Manager

    Wisevu • Staten Island, NY, US
    Full-time
    At Wisevu and our sister brands Homevu and CharityMarketing.SEO, digital PR, AI, content marketing, and web development for healthcare, home services, and charity clients in Canada, USA, and Europe...Show more
    Last updated: 20 days ago • Promoted
    Senior Website Marketing Manager

    Senior Website Marketing Manager

    Axonius • New York, NY, United States
    Full-time
    The Senior Website Marketing Manager will join the core B2B Marketing team to own the global website experience's end-to-end strategy, creation, and optimization. This critical role leads the evolut...Show more
    Last updated: 30+ days ago • Promoted
    Manager

    Manager

    IHOP • Neptune, NJ, US
    Full-time
    Executing annual financial, local restaurant marketing, guest service, and human resource objectives, strategies and tactics for the restaurant as defined by the current IHOP Standard Operating Pro...Show more
    Last updated: 30+ days ago • Promoted
    Product Manager, Website Experience

    Product Manager, Website Experience

    F. Schumacher & Co. • New York, NY, US
    Full-time
    Product Manager, Website Experience.We are a technological leader on the design frontier, constantly pushing boundaries and striving for excellence. With over 500+ employees and growing, we are driv...Show more
    Last updated: 10 days ago • Promoted
    Director of Ecommerce

    Director of Ecommerce

    Velvet Caviar • Brooklyn, New York, US
    Full-time
    We're seeking a visionary, data-driven, and highly organized E-commerce Director to own and scale one of the fastest-growing Shopify brands of the past 3 years!. Please double check you have the rig...Show more
    Last updated: 19 hours ago • Promoted • New!
    Sr. Manager - Digital & Web Marketing

    Sr. Manager - Digital & Web Marketing

    GALLO • New York, NY, United States
    Full-time
    Work Category : Hybrid Telecommute.Application Close Date : 11 / 26 / 2025.Compensation : $ 147,300- $ 220,900.We're a family-owned company with a 90+ year legacy, that's consistently recognized as a Glass...Show more
    Last updated: 2 days ago • Promoted
    Sr. Operations Marketing Manager

    Sr. Operations Marketing Manager

    Upfluence • New York, NY, US
    Full-time
    Senior Marketing Operations Manager.Upfluence helps brands tell their story with powerful influencer & content marketing technology. Upfluence's software allows brands and agencies to identify and c...Show more
    Last updated: 7 days ago • Promoted
    Sr. Manager of CRM & Customer Insights (Hybrid position in NY Metro area)

    Sr. Manager of CRM & Customer Insights (Hybrid position in NY Metro area)

    Eileen Fisher • Irvington, NY, US
    Full-time
    Manager of CRM & Customer Insights.Eileen Fisher creates simple, sustainable, timeless clothes designed to work together as a system. We make our clothes with intention, supporting people to build t...Show more
    Last updated: 14 days ago • Promoted
    Sr. Manager - Digital & Web Marketing

    Sr. Manager - Digital & Web Marketing

    E. & J. Gallo • New York, NY, United States
    Full-time
    Work Category : Hybrid Telecommute.Application Close Date : 11 / 26 / 2025.Compensation : $ 147,300 - $ 220,900.We're a family-owned company with a 90+ year legacy, that's consistently recognized as a Gla...Show more
    Last updated: 3 days ago • Promoted
    Manager, Platform Monetization

    Manager, Platform Monetization

    A+E Networks • Bronx, NY, US
    Full-time
    The Manager, Product & Platform Monetization will be responsible for driving distribution, revenue & awareness for digital content across key digital platforms. Organize and plan the strategic digit...Show more
    Last updated: 6 days ago • Promoted
    Performance Marketing Manager

    Performance Marketing Manager

    Samsung • Englewood Cliffs, NJ, US
    Full-time
    Manager, CRM & Performance Marketing.Headquartered in Englewood Cliffs, N.Samsung Electronics America, Inc.Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, ...Show more
    Last updated: 4 days ago • Promoted
    Manager, Analytics and Performance

    Manager, Analytics and Performance

    Tapestry • New York, NY, US
    Full-time
    Manager, Analytics And Performance.The Manager, Digital Marketing Analytics And Performance Planner will play a critical role in Kate Spade's customer centricity efforts. This position is responsibl...Show more
    Last updated: 30+ days ago • Promoted
    Sr. Manager, Product Marketing-Strategy and Operations

    Sr. Manager, Product Marketing-Strategy and Operations

    New Jersey Staffing • Asbury Park, NJ, US
    Full-time
    Manager, Strategy & Operations.OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture.As a member of ...Show more
    Last updated: 29 days ago • Promoted
    Manager, Analytics and Performance

    Manager, Analytics and Performance

    NY Staffing • New York, NY, US
    Full-time
    Manager, Digital Marketing Analytics & Performance Planner.Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic.T...Show more
    Last updated: 4 days ago • Promoted