Business Operations Supervisor

Business Operations Supervisor

Sarasota County is seeking a Business Operations Supervisor for our Parks, Recreation, and Natural Resources department. This position starts out at $56,139.20 and benefits start within 60 days of hire. Apply today and take a step towards an impactful career with countless advancement opportunities!

In this role, you will provide professional leadership and operational oversight to the Central Processing team responsible for park-related business systems, financial transactions, and customer service. This role ensures efficient, accurate, and customer-focused delivery of services while maintaining compliance and supporting continuous improvement.

Key responsibilities include :

• Supervise, train, and evaluate Central Processing staff to ensure effective service delivery.
• Oversee reservations, registrations, point-of-sale transactions, and account reconciliations totaling over $4M annually.
• Manage cash handling, deposits, refunds, and financial reporting in compliance with county policies.
• Ensure exceptional customer service, resolve escalated inquiries, and maintain accurate records.
• Serve as system "Super User" for RecTrac, CCURE, and MUSCO / Skylogix; troubleshoot and coordinate with IT and vendors.
• Analyze operations, identify process improvements, and implement efficiency strategies.
• Collaborate across divisions and with community partners to support events, programs, and facility use.
• Maintain data integrity, uphold policy compliance, and champion best business practices.

Work Schedule : Monday Friday, 8 : 00 a.m. 5 : 00 p.m.

Minimum qualifications include :

Preferred qualifications include :

Starting pay : $56,139.20.

Our interview process could include phone interview(s), Microsoft Teams video interview(s), and / or in-person interview(s). If you are selected to join our team, please review the required first day documents.

Benefits include :

Sarasota County Many Voices, One Team. We celebrate and value the experiences, backgrounds, perspectives, talents, and strengths that make us different. Our vision is to attract, develop, retain and engage a talented workforce broadly representative of the citizens and communities we serve.

Sarasota County prohibits discrimination in all services, programs, or activities.