Senior Recovery Operations Specialist

A company is looking for a Senior Recovery Operations Specialist.

Key Responsibilities

Collaborate with the recovery operations team to solve complex operational issues and enhance service delivery

Lead customer account management efforts, including negotiations and issue resolutions with clients

Drive process innovation by developing agile solutions and optimizing operational processes

Required Qualifications

Demonstrated experience managing and resolving Amazon chargebacks effectively

Proficient in Amazon Vendor Central and related operational policies

Proven track record of owning end-to-end recovery operations outcomes

Strong operational mindset with exceptional organizational skills

Adept at analyzing complex datasets to identify trends and insights