Talent.com
Family Service Counselor (Sales)
Family Service Counselor (Sales)Park Lawn Memorial Group, LLC. • Rio Rancho, NM, US
Family Service Counselor (Sales)

Family Service Counselor (Sales)

Park Lawn Memorial Group, LLC. • Rio Rancho, NM, US
30+ days ago
Job type
  • Full-time
  • Part-time
Job description

Job Description

Job Description

Why Work for Park Lawn?

Service

  • At every level, our dedicated team members display a strong work ethic and commitment to our core values, respect for the family, the profession, and the individual.
  • Work with leading experts in the funeral and cemetery profession.

Benefits

  • Financial assistant programs encouraging employees through education and development in industry related subjects.
  • Robust Health and Welfare Plans, and savings account options, designed to support your personal needs, enhance well-being and help navigate life’s challenges.
  • Rich 401k and Roth Retirement Plan options available for both Full Time and Part Time employees along with a Company Match.
  • Variety of Vacation, Personal Days and Sick Days based on your role emphasizing the importance of physical and emotional replenishment for our team.
  • Employee Discounts on services, merchandise, and property to help our team members in their time of need.

    • Culture

  • We value honesty, courage, integrity, ethical behavior and the development of personal growth.
  • We are rooted in the communities to provide a personal touch to every family we serve.
  • We believe in the value of funeral and cemetery service, drawing on decades of experience to create the best experience for our families.

    • Summary / Objective

    This position will be responsible for establishing a professional relationship with the client families to ensure all needs are met at the time of need or on a pre-need basis and all options pertaining to interment, cemetery property, and related merchandise and services exceeds the families’ expectations.

    Essential Functions

  • Performs duties in a professional and caring manner with personal appearance, honesty, integrity and ethical business acumen.
  • Provides tours and guides families to the cemetery lot location.
  • Builds relationships, ensures excellent service and develops potential referrals while attending services and visitations for client families; schedules and conducts aftercare appointments to ensure client family satisfaction and obtain referrals.
  • Ensures compliance within state and industry regulations and in accordance with company policies and procedures by accurately completing required documents, insuring proper interment verification process and conducting random audits.
  • Maintains strict adherence to pricing structures, meeting required timelines by submitting all contracts, required documents and payments to the Business Office.
  • Reports to the Sales Manager all progress, completes and submits all required reports timely.
  • Actively pursues the development of new prospects and community-based contacts by conducting presentations that highlight merchandise, services and the benefits of pre-need arranging at business locations, client family homes and public community events.
  • Sustains positive communication and cooperation with all funeral homes, departments and team members to ensure a service that exceeds the family expectations.
  • Consistently meets or exceeds company standards in revenue generation to maintain employment and benefits eligibility status.
  • Protects confidentiality of company and client family information, including but not limited to sales and marketing programs, materials, names and addresses of client families and any additional related information.
  • Participates in all required specific location and company training initiatives.
  • Identifies and responds to all hazards at location and on grounds.
  • Performs other duties as assigned.

    • Competencies

  • Communication Proficiency.
  • Teamwork Orientation.
  • Detail Orientation.
  • Thoroughness.
  • Customer Service Orientation.
  • Time Management.

    • Required Education, Experience, Certifications and Licensure

  • Four-year degree or equivalent combination of education, training and experience preferred.
  • Prefer college degree or some college required.
  • Proven track record of success in outside sales production strongly preferred.
  • May require the possession (or ability to obtain) an insurance license as required by applicable state law.
  • Valid state issued driver’s license in good standing and acceptable driving record.

    • Additional Eligibility Qualifications

  • Ability to read, write and speak English fluently. Bilingual is a plus.
  • Attend and perform work in a professional and courteous manner in accordance with the employer’s requirements.
  • Demonstrated willingness to participate in growing market share through community involvement.
  • Proficient in Microsoft Office Suite (Outlook, Word, Excel, Access and PowerPoint) preferred
  • Tactful and professional when dealing with complaints or dissatisfaction with services or merchandise.
  • Maintains a positive attitude and working environment through organization and communication.
  • Ability to simultaneously handle multiple projects, prioritizes tasks, and exercise good judgment.

    • Supervisory Responsibility

    This position has no direct supervisory responsibilities.

    Physical Demands and Work Environment

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • The duties associated with this position are generally performed in an indoor office setting.
  • Outdoor duties may require exposure to natural elements such as inclement weather, extreme temperatures, uneven ground, dust, gas, and / or fumes.
  • Equipment used to perform the essential function of this position includes, but is not limited to computer, fax, copier, merchant terminal, multi-line phone system, personal or company owned vehicle.
  • Employees in this role are regularly required to climb, sit, stand, bend, kneel, and frequently lift to 25 pounds.
  • This position may also require reaching, pushing, and pulling.
  • This position may also be exposed to chemicals and / or blood borne pathogens. Exposure risk is considered : Low

    • Travel

  • This position may require up to 10 percent out of area and overnight travel.
  • Travel is primarily local occurring during the business day only.

    • Other Duties

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

    Create a job alert for this search

    Sales Counselor • Rio Rancho, NM, US

    Related jobs
    COUNSELOR SOCIAL WORKER

    COUNSELOR SOCIAL WORKER

    University of New Mexico - Hospitals • ALBUQUERQUE, NM, United States
    Full-time
    Relocation Assistance Available.Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials.Compensation for this role is based on a number of factors, including but not ...Show more
    Last updated: 1 day ago • Promoted
    Client Advocate

    Client Advocate

    Albuquerque Health Care for the Homeless • Albuquerque, NM, United States
    Full-time
    Since 1985, Albuquerque Health Care for the Homeless has dedicated its mission exclusively to providing services to people experiencing homelessness. AHCH provides a distinctive continuum of integra...Show more
    Last updated: 1 day ago • Promoted
    Counselor Social Worker II - Truman - Part-time

    Counselor Social Worker II - Truman - Part-time

    UNM Medical Group, Inc. • Albuquerque, NM, United States
    Full-time +1
    Counselor Social Worker II to join our Truman Health Services Clinic.This opportunity is a part-time (0.FTE 20 hours a week) day shift (Monday-Friday 8am-5pm) opening at our Albuquerque-based clini...Show more
    Last updated: 30+ days ago • Promoted
    COUNSELOR SOCIAL WORKER

    COUNSELOR SOCIAL WORKER

    University of New Mexico • Albuquerque, NM, United States
    Part-time
    Counselor Social Worker & Clinical.Sign-on Bonus and Relocation Assistance available!.Receive 17% weekday nights, 26% weekend nights, or 15% weekend day shift differentials!.Now hiring for provisio...Show more
    Last updated: 30+ days ago • Promoted
    Help Create Families & Earn up to $115,000 as a Surrogate!

    Help Create Families & Earn up to $115,000 as a Surrogate!

    Giving Tree Surrogacy • Rio Rancho, NM, US
    Full-time +1
    We are looking for a passionate individual with a sense of responsibility and willingness to help create families to join us as a surrogate. In this role, you will be instrumental in supporting indi...Show more
    Last updated: 1 day ago • Promoted
    General Assistance Advocate Worker

    General Assistance Advocate Worker

    Pueblo of San Felipe • Algodones, NM, US
    Full-time
    The position is under the supervision of the Family Services Director and Tribal Administrator.The general assistance worker is responsible for the case management of tribal General Assistance (GA)...Show more
    Last updated: 30+ days ago • Promoted
    School Behavior Specialist in Bernalillo, NM

    School Behavior Specialist in Bernalillo, NM

    Soliant • Bernalillo, NM, US
    Full-time
    Must have pleted Behavior Specialist / ABA Therapy training and have a minimum 1+ years Behavior Therapy experience.Applicants who do not meet these qualifications will not be considered.A school d...Show more
    Last updated: 2 days ago • Promoted
    Mental Health Therapist

    Mental Health Therapist

    SonderMind Careers • Rio Rancho, NM, US
    Full-time
    SonderMind is a leading mental health care platform revolutionizing therapy services by empowering licensed mental health therapists to deliver exceptional care with cutting-edge, AI-powered tools....Show more
    Last updated: 30+ days ago • Promoted
    Great Company to work for! Family owned and Operated for 24 years

    Great Company to work for! Family owned and Operated for 24 years

    For Your Care In-Home Care • Albuquerque, NM, US
    Full-time +1
    Hiring for all shifts! Immediate Hiring • Flexible Scheduling • Competitive Pay •.We are looking for Experienced Caregiver (1 years experience or more) or Certified Nursing Assistant (preferred), C...Show more
    Last updated: 29 days ago • Promoted
    Counselor Social Worker II - Truman

    Counselor Social Worker II - Truman

    UNM Medical Group, Inc. • Albuquerque, NM, US
    Full-time
    Counselor Social Worker II to join our Truman Health Services Clinic.This opportunity is a Full-time (1.FTE 40 hours a week) day shift (Monday-Friday 8am-5pm) opening at our Albuquerque-based clini...Show more
    Last updated: 30+ days ago • Promoted
    PT / Group Facilitator LADAC / Bernalillo

    PT / Group Facilitator LADAC / Bernalillo

    CorrHealth • Rio Rancho, NM, USA
    Full-time
    Quick Apply
    PT - Licensed Alcohol and Drug Abuse Counselor.Location : Bernalillo, NM - Sandoval County.The LADAC provides professional substance use counseling and support services to incarcerated individuals w...Show more
    Last updated: 27 days ago
    Counselor / Social Worker

    Counselor / Social Worker

    University of New Mexico • Albuquerque, NM, United States
    Full-time
    As a licensed Counselor / Social Worker,.This groundbreaking program is the.Counselor / Social Worker, you won't be just an observer. you'll be an active.Working hand in hand with Bernalillo County.Sta...Show more
    Last updated: 30+ days ago • Promoted
    Reserve Social Worker

    Reserve Social Worker

    United States Army • Rio Rancho, NM, US
    Permanent
    Army Social Workers use their skills to enhance unit readiness and the well-being of Soldiers and their families If you are a practicing professional as a social worker and want to combine your spe...Show more
    Last updated: 15 days ago • Promoted
    School Behavior Specialist - Tijeras, NM

    School Behavior Specialist - Tijeras, NM

    Soliant • Tijeras, NM, US
    Full-time
    Must have pleted Behavior Specialist / ABA Therapy training and have a minimum 1+ years Behavior Therapy experience.Applicants who do not meet these qualifications will not be considered.Supporting...Show more
    Last updated: 2 days ago • Promoted
    Fundraising Assistant

    Fundraising Assistant

    University of New Mexico • Albuquerque, NM, US
    Part-time
    For Best Consideration Date : 11 / 3 / 2025.Location : 2051 Wyoming NE Albuquerque, NM 87112.An Off-Campus Work-Study Position - MUST have a Work-Study Award. Job Summary : The Fundraising Assistant suppor...Show more
    Last updated: 12 days ago • Promoted
    Representative, CC Member Advocate

    Representative, CC Member Advocate

    Molina Healthcare • Albuquerque, NM, United States
    Full-time
    Makes outbound calls to members, completes assigned hand-dial lists, and provides proactive member support, information, and assistance. Adheres to member interaction departmental standards, call qu...Show more
    Last updated: 1 day ago • Promoted
    Active Social Worker

    Active Social Worker

    United States Army • Albuquerque, NM, US
    Permanent
    Army Social Workers use their skills to enhance unit readiness and the well-being of Soldiers and their families If you are a practicing professional as a social worker and want to combine your spe...Show more
    Last updated: 15 days ago • Promoted
    Community Outreach Sales Representative

    Community Outreach Sales Representative

    Presbyterian Healthcare Services • Albuquerque, NM, US
    Full-time
    Community Outreach Sales Representative.Join Presbyterian as a Community Outreach Sales Representative!.Are you passionate about making a difference in your community while driving meaningful resul...Show more
    Last updated: 30+ days ago • Promoted