Job Details
Job Location
TX-Georgetown Sev Center - Georgetown, TX
Position Type
Full Time Regular
Education Level
Associate Degree
Job Category
Case Management
ABOUT THIS OPPORTUNITY
This position is responsible for :
Provides social service assistance and case management assistance to eligible clients in the following areas : food, lodging, clothing, furniture, and financial assistance; interviews clients to determine need and eligibility to receive services and conducts home visitations to ensure needs are being met. and prepares accurate and complete client records; refers clients to community agencies and maintains effective working relationships with the same; ensures compliance with program policies and procedures. Serves as liaison to onsite partners; manages in-kind donations process.
Key Responsibilities :
Social Services Responsibilities (25%)
- Greets and interviews clients requesting assistance to determine client's eligibility for assistance based on program guidelines and restrictions; records clients disposition and other pertinent information such as income, expenses, family and work history; assists clients in completing applications for assistance; photocopies social security cards, picture identification cards, payroll statements, utility bills, etc.
- Processes rent and utility financial assistance for eligible clients; contacts utility organizations and landlords to arrange and process financial assistance.
Case Management Responsibilities (15%)
Refers clients to appropriate Corps programs or other agencies based on clients' needs and in accordance with their program plan.Food Pantry Responsibilities (20%)
Coordinates the retrieval, storage, and distribution of food and commodities for the program; keeps food pantry organized and well-stocked; lifts and carries items to the appropriate destination for distribution to clients.Maintains food pantry area in a neat and orderly manner; monitors expiration dates on all food in the pantry; discards outdated or damaged food.Liaison Responsibilities (20%)
Serves as liaison to partner agencies in order to obtain / coordinate assistance on client's behalf; builds and maintains professional working relationships with community agencies.Coordinates with corporate partners for in-kind food pantry donations; maintains list of food pantry program needs; communicates needs list to corporate partners.Administrative Responsibilities (20%)
Inputs client information to database accurately and in accordance with established timelines and procedures; prepares and files client records in a timely manner ensuring all information is accurate and up-to-date; obtains signatures of clients as needed; reviews and tracks all client records in order to determine if client is active or inactive; maintains confidentiality of client information.Physical Requirements and Working Conditions :
Ability to meet attendance requirements.Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (up to 25 lbs.) occasionally.Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.Ability to read, write and communicate the English language effectively.Ability to perform mathematical calculations.Ability to type and keypunch information into a computer.Ability to sort and file documents alphabetically and numerically.Ability to operate various general office equipment including a telephone, computer and adding machine.Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.Full Time Employee Benefits
Health, Dental and Vision InsurancePaid Time Off and Holiday PayLife Insurance403B PlanWHAT WE ARE LOOKING FOR IN YOU
Education and Experience :
Associate's degree from an accredited college or university in Social Work, Behavioral Science, or a related field; with a Bachelor's degree preferred,
and
Two years experience working in a social or public service environment with experience assisting the public,
or
any equivalent combination of training and experience which provides the required knowledge, skills and abilities.
Certifications : None.
Equal Opportunity Employer : Veterans | Disabled