Customer Service Representative

Customer Service Representative - Located in Jersey City NJ

Are you someone who thrives on connecting with people enjoys persuasive conversations and knows how to stay cool under pressure Are you the kind of person who lights up a room can guide a conversation with ease and loves the satisfaction of helping someone make the right decision If so this Customer Service Representative role might be the perfect fit for you!

As part of our customer engagement team youll be the voice of the brandwhether its answering questions resolving concerns or guiding customers toward the right product or service. Youll be more than just support; youll be a trusted advisor a problem-solver and a closer.

About You :

• You genuinely enjoy talking to people and building authentic lasting relationships
• Youre confident explaining products services and promotionseven when challenged with tough questions
• Youre self-motivated goal-oriented and take pride in achieving (and exceeding) your performance targets
• You bring high energy professionalism and positivity to every interactionyes even before your first cup of coffee
• Youre a team player who thrives in a collaborative supportive environment but can also work independently without missing a beat
• You have strong listening skills and can read between the lines to identify what a customer truly needs

What Youll Do :

Youll Need :

What Youll Get :

Required Skills :

problem-solvingbasic computer proficiencyactive listeningexcellent communication skillstech-savvylistening skillscustomer service skillsorganizing operationstime managementteam collaborationcrm softwareproduct knowledgeteamworkorganizational skillssolution-oriented demeanororganizationadaptabilitypersuasive conversationemail communicationsalesrelationship-buildingcommunication skillstroubleshootingcollaborationbasic computer skillscustomer interactionsales skillslisteningcalm demeanorcustomer engagementcustomer relationship managementpersuasiontech-savvinessrelationship buildingtechnical troubleshootingproblem-solving skillscrm systemsemailcomputer proficiencybasicinterpersonal skillsproblem solvingcrm proficiencytechnology navigationsales orientationcomputer skillscommunicationcustomer serviceownershipcustomerpersuasive conversationscollaborative teamworkcrm navigationcustomer relationship management (crm)

Key Skills

Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

Employment Type : FULLTIME

Experience : years

Vacancy : 1

Monthly Salary Salary : 45000 - 65000