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Customer service representative Jobs in Jersey city nj

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Customer service representative • jersey city nj

Last updated: 2 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Mendoza Agency IncNew York, NY, US
Full-time
Job Stability in a growing industry.We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each custom...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Allied Beverage GroupElizabeth, NJ, United States
Full-time
New Jersey's largest wine and spirits distributor!.At Allied Beverage Group, we're proud of our dynamic, family-based culture and our role in keeping the beverage industry moving.If you're looking ...Show moreLast updated: 10 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

TradeJobsWorkforce10019 New York, NY, US
Full-time
As a Customer Service Representative, you will be responsible for providing exceptional service and support to customers, including : respond to customer inquiries via phone & in person.Finance to p...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Fogo de ChãoElmhurst, NY, United States
Full-time +2
At Fogo de Chão, we strive to give our guests an unforgettable dining experience of discovery while showcasing the Culinary Art of Churrasco. Our mission is to ignite fire and joy to care for our te...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Fogo de ChoNew York, NY, US
Full-time +2
Customer Service Representative.At Fogo de Cho, we strive to give our guests an unforgettable dining experience of discovery while showcasing the Culinary Art of Churrasco.Our mission is to ignite ...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Western Pest ServicesNew York, NY, United States
Full-time
Western Pest Services protects more than just homes and business in our area.The homeowners know us as the local brand to get the job done and businesses know us as the local brand that will protec...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

VirtualVocationsJackson Heights, New York, United States
Full-time
A company is looking for a Customer Service Representative to assist customers with their benefits and claims.Key Responsibilities Actively listen to customers, understand their needs, and advoca...Show moreLast updated: 17 days ago
Customer Service Representative

Customer Service Representative

Waste ConnectionsBrooklyn, NY, United States
Full-time
Customer Service Representative.We are Waste Connections, an integrated services company that provides solid waste collection, transfer, disposal, and recycling services to local residents and busi...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Sika AGRutherford, New Jersey, USA
Full-time
Sika is looking for an experienced Customer Service Representative to join its growing team.Customer Service Representatives play a key role in working closely with the retail team to manage key cu...Show moreLast updated: 3 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

NYC StaffingNew York, NY, US
Full-time
Customer Service Representative.ABC Imaging is a global Printing and Media company, providing One Stop Visual Solutions to the Fortune 500 Companies worldwide. Locations in USA, London, Dubai and Sh...Show moreLast updated: 6 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

CopartLong Island City, NY, US
Full-time
Copart links vehicle sellers to more than 750,000 buyers in over 190 countries.We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and techno...Show moreLast updated: 2 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

StaffingNew York, NY, US
Temporary
Customer Service Representative.Location : New York, NY 10027 Duration : 12 Months Contract Position.Responsibilities : Responds to calls and inquiries from families reaching out to FWCs for support b...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

HopesglobalgetawaysNew York City, New York, United States
Full-time
Hope's Global Getaways Travel Agency is a professional travel services company providing trip planning and booking support for leisure travel, including cruises, resort stays, and guided vacations....Show moreLast updated: 10 days ago
Customer Service Representative

Customer Service Representative

PMG INCNew York, NY, United States
Full-time
Customer service representatives interact with customers to provide information in response to inquires about products and services. They also handle and resolve customer's complaints.Some customer ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

The Phoenix GroupNew York, NY, United States
Full-time
We are seeking a Workplace Experience team member to provide exceptional service and operational support across multiple areas of the office. This role plays a central part in creating a seamless an...Show moreLast updated: 14 days ago
Customer Service Representative

Customer Service Representative

U-HaulWoodside, NY, United States
Full-time
Brooklyn Queens Expy W, Woodside, New York 11377 United States of America.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Zeiders EnterpriseNew York, NY, US
Full-time
Customer Service Representative.This position is fully remote, but the candidate must reside within 50 miles of a Veterans Affairs Medical Center (VAMC). Zeiders is an industry leader in military an...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

PLSJackson Heights, NY, US
Full-time
Customer Service Representative.This job is located at 76-22 Roosevelt Ave.PLS Overview : Why PLS? Because You Deserve Better! PLS which stands for People Location Service is a leading retail pr...Show moreLast updated: 3 days ago
Customer Service Representative

Customer Service Representative

U-Haul International, IncBrooklyn, NY, United States
Full-time
Assist customers inside and outside a U-Haul center with U-Haul products and services.Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trail...Show moreLast updated: 7 days ago
People also ask
Customer Service Representative

Customer Service Representative

Mendoza Agency IncNew York, NY, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Benefits :

  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Opportunity for advancement
  • Training & development
  • Tuition assistance

Benefits / Perks

  • Competitive Pay
  • Professional Development
  • Job Stability in a growing industry
  • Job Description

    We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products.

    Responsibilities

  • Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, and providing documentation.
  • Answer customer calls and correspondence regarding new or existing insurance policies and service all claims which include regular and after-hour claims.
  • Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
  • Set appointments and / or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
  • Confer with customers to provide detailed information about products and services, quote new business, process renewals and / or cancel accounts, take payments, and provide requested documentation.
  • Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution.
  • Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier.
  • Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.
  • Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed.
  • Qualifications

  • Hold the insurance license required by your state and have a minimum of two years of commercial lines insurance account management experience as well as a Bachelors Degree or comparable work experience.
  • Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
  • Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations.
  • Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision.
  • Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.