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Digital Commerce & Experience Lead
Digital Commerce & Experience LeadTier 1 Consulting • Atlanta, GA, United States
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Digital Commerce & Experience Lead

Digital Commerce & Experience Lead

Tier 1 Consulting • Atlanta, GA, United States
4 days ago
Job type
  • Full-time
Job description

Hybrid | Atlanta, GA (Truist Park area)

$80,000-$90,000 + Benefits | High-Growth Consumer Brand

About the Client

Our client is a fast-scaling, experience-driven consumer brand with a powerful presence in both physical retail and online commerce. Known for setting a new standard in their space, they've built a destination that merges community, culture, and commerce-now they're ready to bring that energy to their digital front door.

To support this next phase of growth, they're seeking a Digital Commerce & Experience Lead to take ownership of their ecommerce platform and elevate every touchpoint of the customer journey.

This is a high-visibility, hybrid role based in the Atlanta (Truist Park) area, with in-office presence required approximately three days per week .

The Role

This is not a maintenance role-it's a mission-critical hire . You'll be entrusted with full ownership of the ecommerce experience, driving both strategic vision and hands-on execution. You'll act as the connective tissue between retail energy and digital engagement, ensuring the platform is high-performing, on-brand, and ready to scale.

As the first dedicated digital commerce leader within the organization, you'll have direct access to decision-makers and the opportunity to shape KPIs, implement modern systems, and lead the evolution of a category-defining online presence.

Key Responsibilities

Ecommerce Strategy & Performance

  • Define success metrics and track performance across traffic, conversions, engagement, and SEO
  • Lead content strategy and optimize site architecture based on customer behavior and insights
  • Implement SEO best practices, lead gen funnels, and conversion optimization tactics
  • Collaborate with marketing to align seasonal and product-driven campaigns with digital execution
  • Stay ahead of ecommerce trends and collector behaviors to inform site innovations

Site Management & Merchandising

  • Own the digital product lifecycle : launches, metadata, categorization, and discoverability
  • Manage day-to-day content updates across homepage, product pages, and event listings
  • Coordinate closely with inventory systems (Thrive) to ensure real-time product accuracy
  • Optimize filtering, search, and UX for a seamless customer experience
  • Support integrations for loyalty programs, sweepstakes, or live sales activations
  • Cross-Functional Leadership

  • Interface with creative, marketing, and retail teams to ensure full-channel alignment
  • Lead developer and platform coordination for integrations, site health, and performance
  • Manage timelines for digital campaigns, content assets, and merchandising pushes
  • Report directly into ownership, with access to executive-level decision-making
  • What You Bring

  • 3+ years of ecommerce ownership experience in a consumer-facing, growth-focused environment
  • Proficiency in Shopify , headless CMS frameworks , and inventory tools such as Thrive
  • Strong fluency in Google Analytics , SEO tools, and UX best practices
  • Proven success improving site traffic, conversion, and digital merchandising outcomes
  • Professional polish with the ability to collaborate and communicate across senior stakeholders
  • Bonus : Domain familiarity in collectibles, trading cards, or community retail environments
  • Compensation & Perks

  • Base Salary : $80,000-$90,000 based on experience
  • Benefits : Medical, PTO, and 401k employer match after onboarding
  • Perks : Energy of a startup, security of a profitable business, and visibility into expansion strategy
  • Equal Opportunity & Accessibility

    We are proud to support equal opportunity hiring. All applicants will be considered regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status. Reasonable accommodations are available throughout the application process upon request.

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