Administrative Technician - Public Health

Administrative Technician - Public Health (Evergreen) (Open)

The work we do matters! Hiring Agency : Health & Human Services - Agency 25 Location : Lincoln, NE Hiring Rate : $18.548

Job Description Summary DHHS and the State of Nebraska are looking to hire four Administrative Technician positions within our Public Health Division. We are seeing highly motivated individuals to join our team as an Administrative Technician. Are you an organized, detail-oriented individual who thrives in a dynamic, team-oriented environment? Are you interested in crime? At DHHS, we believe that when you bring your passion, we bring the opportunities to help you make a meaningful impact. If you have administrative or clerical experience and are ready to grow professionally in a supportive and collaborative environment, we'd love to have you on our team! Why Nebraska DHHS? Be part of an organization that is changing lives for the better. Work with a dedicated team that values your input and contributions. Enjoy a supportive work environment that fosters personal and professional growth.

What We Offer : 156% state-matched retirement contribution, 13 paid holidays, generous leave benefits, tuition reimbursement, 79% employer-paid health insurance, dental and vision coverage, employer-paid $20,000 life insurance, career growth opportunities.

Position Overview

We are seeking highly motivated individuals to join our team as Administrative Technicians. The primary responsibility of this role is to receive and process fingerprint and renewal applications, load applicant information into our system MLO (My License Office), and complete comprehensive background checks. The successful candidates will play a crucial role in ensuring the accuracy and timeliness of processing fingerprint and criminal background information.

Key Responsibilities

• Receive and process initial and renewal background check applications.
• Complete background checks using multiple databases.
• Conduct LiveScan fingerprinting to capture applicant information.
• Receive and process criminal history record information from the State Patrol.
• Make applicants eligible and send out notification letters, including requests for reprints when necessary.
• Load renewal and initial applicant data into the MLO (My License Office).
• Provide advanced technical / administrative support to mid-level and high-level managers in program coordination, tracking, and monitoring.
• Perform specialized administrative functions and technical processing activities within department functions.

Requirements / Qualifications

Minimum Qualifications : Coursework / training or experience related to research, presentation, or publication in an area related to the programs or functions of the employing agency; business administration; accounting; customer service; and / or technical support work, including use of computer software such as word processing, spreadsheets, and database management.

Preferred Qualifications : Experience with LiveScan Fingerprinting : Hands-on experience using LiveScan fingerprinting technology. Knowledge of Criminal History Records : Familiarity with processing background checks and criminal history records, especially from the State Patrol. Database Management Skills : Ability to manage and use multiple databases, including MLO (My License Office). Understanding of Regulations : Knowledge of regulations around background checks and fingerprinting processes.

Other : Some positions may require : experience and / or training that is unique to the work assigned; a valid driver's license or the ability to provide independent authorized transportation; and / or criminal history background checks and other specific background check protocols for their agency.

Knowledge, Skills, and Abilities : Knowledge : Understanding of LiveScan fingerprinting and background check processes. Familiarity with criminal history records and regulations. Knowledge of database systems, such as MLO (My License Office). Basic understanding of administrative processes in government settings.

Skills : Proficient in data entry and database management. Strong communication skills for writing and interacting with others. Attention to detail to ensure accuracy in work. Problem-solving skills to address issues with applications or systems. Time management skills to prioritize tasks and meet deadlines.

Abilities : Ability to work well both independently and in a team. Ability to handle sensitive information with confidentiality. Ability to adapt to new systems and technologies. Ability to provide support to managers and coordinate tasks effectively. Ability to manage multiple tasks while maintaining accuracy and efficiency.