Bilingual Administrative Assistant

Bilingual Administrative Assistant

A client of ours is looking to hire a bilingual (Spanish) Administrative Assistant to assist with processing applications. In this role you will be responsible for the following :

Answer incoming telephone calls and assist callers

Make outgoing phone calls to staff, and clients to respond or handle inquiries

Assist with managing assigned email inbox; respond to emails, do research to resolve problems, take action, trouble shoot inquiries, and get assistance from team members or management as needed

Work on ad-hoc projects

Review, analyze, trouble shoot, and process incoming appointment applications for accuracy and completeness.

Follow up via e-mail or telephone in regards to missing requirements and / or to clarify information.

Data Enter information into proprietary home office systems.

Submit paperwork to the appropriate internal team.

Track new applications processed via team tracking system

Monitor and respond to various correspondence within Outlook

Requirements

Proven experience as an Administrative Assistant, or Office Admin Assistant

Knowledge of office management systems and procedures

Working knowledge of office equipment, like printers and fax machines

Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)

Excellent time management skills and the ability to prioritize work

Attention to detail and problem solving skills

Excellent written and verbal communication skills

Strong organizational skills with the ability to multi-task

High School degree; additional qualification as an Administrative assistant or Secretary will be a plus