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People Consulting - Change Management- Manager-Financial Services

People Consulting - Change Management- Manager-Financial Services

Charlotte StaffingCharlotte, NC, US
3 days ago
Job type
  • Full-time
Job description

Business Performance People & Behavior People Behavior Change Manager

In People Consulting, we deliver long-term value to our clients, people, and EY by putting Humans at the center of the Transformation agenda, transforming businesses through the power of people and helping our clients to reimagine their future workforce. With a growing addressable market of $115b+, and a market leading brand, People Consulting has significant opportunity to help our clients address complex issues relating to their people agendas.

The Opportunity

Are you passionate about driving organizational and individual behavioral change? As a Manager in our Business Performance capability, you will play a pivotal role in advising and implementing programs that align with strategic direction, organizational purpose, and culture. You will have the opportunity to understand and influence behavioral drivers within various organizational structures and contexts, planning and implementing targeted behavior change initiatives that make a real impact.

Your Key Responsibilities

In this dynamic role, you will be responsible for managing and delivering processes, solutions, or projects with a keen focus on quality and effective risk management. You will engage in continuous process improvement, identify innovative solutions through research and analysis, and leverage best practices to guide your team and clients. Your days will be filled with challenges that require you to apply your expertise, offering you the chance to grow and learn in a supportive environment. This position will require regular travel as needed by our external clients.

  • Lead workstream delivery with a focus on program / project management
  • Actively participate in client working sessions and lead workstream planning, execution, and closure
  • Support sales opportunities and lead specific RFP responses

Skills and Attributes for Success

To thrive in this role, you need a combination of strong leadership, communication, and analytical skills. You will guide others using your depth of expertise and interpret internal / external issues to recommend quality solutions.

  • Demonstrated ability to manage professional employees or supervise teams to deliver complex technical initiatives
  • Proven track record in performance objectives and metrics set locally, including client service, quality and risk management, sales and business growth, solution development, and teaming
  • To Qualify for the Role, You Must Have

    A Bachelor's degree in related field of business, Human Resources, or Psychology. Typically, no less than 5-7 years of relevant experience with previous, recent experience in top tier consulting organization. Technical skills in change management and experience design. Experience in Financial Services sector (Banking Capital Markets, Wealth and Asset Management, or Insurance). Strong capabilities in communications and engagement strategy and delivery. Analytical skills in behavioral driver analysis and modeling. Experience in leadership and workforce assessment. Knowledge of hybrid workforce strategy. Talent analytics and dashboarding. Coaching and personal development. Team effectiveness and development. The ability and willingness to travel and work in excess of standard hours when necessary. In certain circumstances, travel may be required beyond your work location based on client and project needs.

    Ideally, You'll Also Have

    Proven experience in building and managing relationships and communicating with impact. Digital fluency and the ability to lead teams effectively. Strong negotiation and influencing skills, coupled with managing change. Commercial astuteness and a solid understanding of sustainability and systems thinking. Sector knowledge relevant to the role.

    What We Look For

    We are on the lookout for top performers who are not only experts in their field but also demonstrate a collaborative spirit, innovative thinking, and the ability to adapt to a constantly evolving environment. If you are someone who takes initiative, leads with empathy, and has a passion for making a difference, we would love to hear from you.

    What We Offer You

    At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $125,900 to $231,100. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $151,200 to $262,600. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter / Summer breaks, Personal / Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

    Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an ongoing basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

    EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity / expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.

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    Change Management • Charlotte, NC, US

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