Pursuit Content Manager
The Pursuit Content Manager will serve the Governments & Communities market sector Water Solutions team by identifying, creating, organizing, and housing sales and pursuit content to ensure that pursuit teams featuring intra-department, sector- and company-wide sales leadership are able to access compelling, value-based information to support sales messages and enhance credibility. They will work with department leaders and pursuit teams to identify areas of need and support key pursuits and initiatives by conducting archival research; compiling, classifying, revising and retaining multiple forms of content; distributing to department and sector teams as appropriate; and ensuring storage for ease of future access. Focus activities will include capture / enhancement / repurposing of new and historic project summaries, bios, photos, experience matrices, client testimonials / proofs, and general toolbox content. Content platforms vary widely including but not limited to SharePoint, ProjectWise, Salesforce, and AI tools.
Black & Veatch's Governments & Communities focuses on specific infrastructure needs of municipalities, state and local governments, and specialized physical and digital infrastructure solutions for government and federal agencies. By joining our market sector, you will contribute toward sustainable infrastructure solutions that benefit the communities we serve.
Key Responsibilities
Collaborate with department and cross-business leadership to identify and prioritize areas of need and plan / implement solutions that result in increased efficiency and value.
Ensure proposal content is up to date and relevant, including monitoring and capturing newly created pursuit material.
Assist in creation of new sales related content including research, writing / editing, compilation and tailoring to support initiatives and pursuits, including alignment to a specific technical solution or sales message.
Ensure proposal and sales content is accessible to the people who need it, when they need it.
Maintain sales / pursuit related components, such as cross-functional experience matrices and general qualification / approach narratives.
Oversee structure, process and governance of prospect toolbox, including auditing for content relevancy and corresponding outcomes, and facilitate ease of use.
Support and / or oversee additional digital library components comprising full suite of sales and pursuit related assets.
Serve as subject matter expert for best practices and desired outcomes for sourcing information and consistency of commonly used terms / acronyms.
Preferred Qualifications
Excellent market research / analysis skills
Excellent written and verbal communication skills
Excellent problem-solving, prioritization and organization skills
Detail oriented and willing to push beyond the surface
Proficiency in Adobe CC / InDesign, Microsoft PowerPoint, Excel, and Word
Working knowledge of digital library best practices, keywording and metadata, and automation capabilities
Strong leadership and influencer skills
Ability to manage complex teams and multidiscipline efforts
Strong facilitation skills and ability to drive relatively technical discussions
Understanding of content management systems and SharePoint
Minimum Qualifications
Work Environment / Physical Demands
Content Manager • Charlotte, NC, US