Senior Director, Systems

Title : Senior Director, Systems

Location : San Francisco, California

Reports To : Vice President, Regional Operations

Department : Systems

Type : Full Time, Hybrid (one-two days in-office per week)

Note : CCS is unable to sponsor work visas for this position, including H-1B. Candidates must be authorized to work in the U.S. without current or future visa sponsorship.

WHO WE ARE

CCS Fundraising is an international strategic fundraising firm that partners with nonprofits for transformational change. Since 1947, CCS has empowered many of the world’s greatest organizations across sectors to advance some of the most important causes in history. We plan, manage, and implement programs and initiatives that achieve fundraising goals and mission impact.

CCS provides tailored support to more than 700 nonprofit organizations annually. Headquartered in New York, the firm has over 600 professionals and 18 offices throughout the United States and Europe. Our people are our greatest strength. At CCS, you will join a diverse team of smart, passionate, and resourceful professionals who are driven by purpose and committed to performance.

UNDERSTANDING THE ROLE

The Senior Director, Systems leads the region’s systems, reporting, and compliance functions, overseeing tools and processes that ensure operational accuracy and financial integrity. This role manages the implementation and optimization of key platforms (HubSpot, NetSuite, Navan, SharePoint, and others), advances process standardization and ensures data‑driven decision‑making across the region.

A critical near‑term priority is supporting the successful rollout and adoption of HubSpot as CCS’s new CRM platform, building consistent processes for data integrity, lead tracking, and pipeline visibility. The Department Lead also partners closely with Corporate Finance and the Head of Operations to monitor revenue, expenses, and compliance, preparing the team for future transitions such as the migration of contract management to Corporate.

RESPONSIBILITIES

Department Leadership & Strategy

• Serve as Department Manager (conducting 1 : 1s, approving PTO, coaching team members, and overseeing day‑to‑day workflow).
• Create and execute annual strategic work plans for business systems, reporting, and compliance priorities.
• Partner with the Head of Operations and Corporate teams to align systems processes, reporting standards, and compliance metrics.
• Track and report on key operational data including sales, revenue, margin, and project performance.
• Model a culture of precision, accountability, and continuous improvement.

Systems Oversight & Optimization

Contract, Project, and Financial Tracking

Compliance & Reporting

QUALIFICATIONS

CCS offers competitive benefits, a dynamic training program, resources, career advancement, mentoring, and networking opportunities. We are an Equal Opportunity Employer and strongly encourage a diverse pool of candidates to apply.

SALARY RANGE

$90,000 - $120,000

The exact salary varies within range based on years of relevant experience and education.

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