Technician- HVAC - Field Level IIMacAllister Machinery • Indianapolis, IN, US

Technician- HVAC - Field Level II

MacAllister Machinery • Indianapolis, IN, US

30+ days ago

Job type

Full-time

Job description

Description

Join Our Team at MacAllister Machinery :

At MacAllister Machinery, we provide top-quality service and repair for equipment and HVAC systems. We are currently seeking a skilled technician to join our team! You will have the opportunity to showcase your expertise and make a significant impact on our customers' success.

Why Join MacAllister Machinery :

Positive and Inclusive Environment :
Be part of a positive and inclusive work environment that fosters growth and development.
Supportive Team :
Join a team that values collaboration and support, creating a rewarding workplace.
Access to Resources and Training :
Enjoy access to excellent resources and training, empowering you to enhance your skills.
Competitive Compensation :
Highlight any competitive salary or benefits package offered.
Professional Development :
Mentor opportunities for continuous learning and career growth within the company.
Stability :
MacAllister has been in business since 1945!

Position Summary

This position is responsible for the service, repair, and maintenance of HVAC systems including chillers, air conditioners, heaters, and related equipment. This role requires strong diagnostic and troubleshooting skills to identify system issues and perform timely repairs. The technician is also responsible for completing accurate service reports and processing warranty claims, ensuring detailed documentation and customer satisfaction

Position Duties / Responsibilities

Service, repair, and maintain HVAC equipment including chillers, air conditioners, heaters, and other related systems.

Diagnose and troubleshoot mechanical and electrical issues to ensure optimal system performance.

Perform preventive maintenance and corrective repairs in accordance with industry standards and manufacturer guidelines.

Accurately complete service reports detailing work performed, findings, and recommendations.

Prepare and submit warranty claims and documentation as required by manufacturers and company policy.

Maintain compliance with safety regulations and company procedures during all service activities.

Communicate effectively with customers and team members regarding service updates, findings, and recommendations.

Mentor junior members of the team

Supervisory Responsibilities :

No formal responsibility for supervising others.

Position Requirements

Required :

High School or GED

5+ years of customer service experience

5+ years of experience with HVAC and heaters

Proficiency with relevant software applications (e.g., Microsoft Office Suite, design tools, coding languages)

Valid driver’s license with acceptable diving record per company standards.

Preferred :

Bachelor’s degree in mechanical engineering or related field

Certification in Diesel Technology

2+ years supervisory experience

8+ years of customer service experience

8+ years of with HVAC troubleshooting and repair

Knowledge, Skills, And Abilities

The requirements listed below are representative of the knowledge, skills, and / or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Soft Skills :

Communication (written and verbal)

Interpersonal skills

Teamwork and collaboration

Active listening

Customer service

Conflict management

Flexibility and adaptability

Time management

Stress management

Technical Skills :

Proficiency in relevant software applications (e.g., Microsoft Office Suite, design tools, coding languages)

Organizational skills

Industry-Specific Knowledge :

Product knowledge

Industry standards and best practices

Other Requirements of Position

Works under limited supervision. Independently determines the approach to take and the methods to use. Interprets policy in terms of objectives. Informs manager of unusual situations with far reaching implications.

Major responsibilities typically require creativity and latitude. Employee typically operates with specific objectives but often few written or unwritten procedures as guidelines. Some policies or precedents for action exist.

If an error is made while in this position, it will require moderate effort to identify the error and can create a moderate impact on the company financially

The duties and responsibilities outlined in this posting are not exhaustive and may evolve based on business needs. All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.

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Field Technician Ii • Indianapolis, IN, US

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