Bilingual (English & Spanish) Client Experience Associate
Your Role
- Please watch :
- You will be taking customer calls, capturing incoming leads, taking orders, scheduling appointments, and translating calls, while working from the comfort of your own home.
- In this role, you will be taking inbound calls and forwarding messages to our clients in a fast-paced environment. As this is a Bilingual position, you will be taking calls in both English & Spanish, and translating them for the message depending on the client’s needs.
- You will work from your computer for the duration of your shift and regularly work 40 hours per week with a minimum of 8 hours on Saturdays and Mondays.
Your Skills .
- An excellent communicator, verbally and written in both English & Spanish (fluent in both languages).
- Growth mindset, and is excited to learn new things.
- Passionate about customer service.
- People-focused, friendly and knows how to listen.
- Dependable and shows up when expected.
- Above-average computer skills, including typing.
- The ability to stay calm and efficient under pressure.
- Willingness to complete an introductory learning and development phase at satisfactory levels.
Compensation & Benefits .
- Starting at $
- Benefits are available after 60 days of employment.
Your System .
We operate on a Bring Your Own Device’ policy and there are certain system requirements that must be met in order to ensure our applications can work successfully on your computer.
The full system and internet requirements can be found .
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