Job Description
Job Description
Position Purpose (Mission)
In this position, you will serve as the initial point of contact with patients, referring physicians, and the general public on the imaging center’s behalf which includes, but is not limited to : welcoming all patients and their family members into the imaging center, making patients and all visitors feel comfortable, and anticipating and attending to the needs of our patients.
This position includes checking patients in, answering the telephone, routing incoming calls to the appropriate party, scheduling patient appointments, collecting balances from patients’ financial responsibility at time of service, and other front office / desk duties as necessary.
Requirements
Education :
High School Diploma or equivalent
Prior Experience :
0 - 2+ years of experience working in a customer support role or hospitality field
Special Qualifications :
- Strong customer service background and focus
- Professional written and verbal communication skills
- Working knowledge and ability to perform accurately and efficiently on computer
- Demonstrated ability to multi-task
- Ability to work in a fast-paced environment
Preferred Skills / Experience :
- Experience working in a physician practice or other type of medical services office
- Knowledge of medical terminology
- Prior patient collections experience in a medical setting
- Medical records experience
- Bachelor’s Degree
About MedQuest Associates, Inc. :
MedQuest Associates is one of the largest outpatient diagnostic imaging company, with a network of imaging centers in several states.
We operate and manage mobile Magnetic Resonance Imaging (MRI), Positron Emission Tomography / Computed Tomography (PET / CT), ultrasound and mammography imaging equipment.
Diagnostic imaging supports other health care practices by using, MRI, CT, X-Ray, nuclear medicine and ultrasound technology to identify and diagnose a broad range of medical conditions.
MedQuest Associates offers competitive salaries and benefit packages. Please visit our web site at www.mqimaging.com to learn more about our company.
Patient Care Coordinator
Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience th...
Patient Services Coordinator IV - Heart & Vascular
Novant Health is seeking a Patient Service Coordinator IV to provide timely and accurate recordings of patient demographics, insurance information, patient charges and collections. Processes referrals, obtains all necessary information from the patient and provider to ensure accuracy and completenes...
Patient Coordinator
In this position, you will serve as the initial point of contact with patients, referring physicians, and the general public on the imaging center’s behalf which includes, but is not limited to: welcoming all patients and their family members into the imaging center, making patients and all visitors...
Coordinator - Patient Flow - RN - Atrium Health Hospitalist Services Inpatient PRN
Assesses patients' needs upon admission and utilizes the nursing process in providing responsible patient care. Coordinates the appropriate placement of patients through professional judgment, communication, and defined organizational standards and policy. Documents all significant information on ap...
Weekend Patient Coordinator (Remote/Non-clinical) AccessNurse
NOW HIRING REMOTE PATIENT COORDINATORS. Hiring for Full-time weekend-dedicated Patient Coordinators. The PC accurately documents the patient's needs prior to the patient speaking with a nurse. PC) is the first point of contact with patients who are seeking medical assistance and support from their d...
RN Patient Flow Coordinator - Atrium Health Carolinas Medical Center Hospitalist Group PRN
Assesses patients' needs upon admission and utilizes the nursing process in providing responsible patient care. Coordinates the appropriate placement of patients through professional judgment, communication, and defined organizational standards and policy. Documents all significant information on ap...
Financial Coordinator Levine Cancer Institute Patient Assistance Program Morehead FT
Researches insurance benefits, options and potential patient financial needs and discusses findings with patients and their families. Works with patients and develops resolutions to potential patient financial out-of-pocket exposure and helps them plan and overcome these obstacles. Will serve as a r...
Coordinator - Patient Flow - RN - Atrium Health Hospitalist Services Inpatient PRN
Assesses patients' needs upon admission and utilizes the nursing process in providing responsible patient care. Coordinates the appropriate placement of patients through professional judgment, communication, and defined organizational standards and policy. Documents all significant information on ap...
Patient Coordinator, West Region (Cleveland, Lincoln, Gaston Co.)
Utilizes Chronic Disease Management protocols, under the direction of clinical teammates; monitors patient-reported biometrics, medication adherence, reported challenges/barriers and promptly connects the patient with the appropriate resources, and/or notifies the patient's care team for additional ...
Patient Services Coordinator III - Colon & Rectal
The Patient Services Coordinator is responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections. Novant Health is seeking a Patient Service Coordinator III. Scheduling patient appointments in a timely and accurate manner. By engaging ...