Technology Services Intern

Job Type

Internship

Description

The Technology Services Intern is responsible for assisting the Service Desk in handling incidents and customer requests and other tasks required to support the company's mission of providing quality services to customers.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Requirements

• Supports the Service Desk by answering phone calls or responding to tickets in the Service Desk Portal and guiding internal customers to a satisfactory solution to their request or incident.
• Supports the Engineering Team by working on projects; assists with assigned tasks across the full spectrum of technologies the company deploys including but not limited to desktop computing, networking, application administration, software deployment and / or server administration.
• Assists with general activities including but not limited to processing invoices, managing supplies and inventory, tracking assets, and any other activity required per the company's mission.
• Performs other duties as assigned which may include any task required to support the company's mission of providing quality financial services to our customers.
• Other duties as required.

Necessary competencies :

Technical Expertise

Education and Experience

Physical Environment