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Revenue Operations ManagerVirtualVocations • Fullerton, California, United States
Revenue Operations Manager

Revenue Operations Manager

VirtualVocations • Fullerton, California, United States
30+ days ago
Job type
  • Full-time
Job description
To optimize post-sales operations, the full-time remote Revenue Operations Manager will manage Account Management, Implementation, and Customer Success processes, while supporting go-to-market operations through project management and data analysis. Key responsibilities Partner with cross-functional teams to streamline post-sale processes and enhance customer satisfaction Own renewals and expansion operations, including forecasting, timeline tracking, and churn analysis Design and maintain customer health scoring and journey mapping frameworks to drive revenue retention and expansion Required qualifications 3-5 years of experience in Revenue Operations, Customer Success Operations, or Sales Operations in a B2B SaaS environment Hands-on experience administering post-sales platforms such as Planhat, Gainsight, or similar, along with strong knowledge of Salesforce Strong understanding of SaaS post-sales financial metrics (NRR, GRR, LTV, Logo Churn, Time-to-Value) Bachelor's degree in Business Administration, Finance, Economics, or a related analytical field Proven experience in data analysis with the ability to draw actionable insights from CRM/CSM data
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Revenue Operations Manager • Fullerton, California, United States

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