Description
At Chick-fil-A Irondequoit a Catering Leader is someone who plays a vital role in the restaurant's success by leading and motivating the team to deliver exceptional service and maintain high standards. This position involves overseeing daily operations, managing team members, ensuring customer satisfaction, and upholding Chick-fil-A Irondequoit's core values of excellence, kindness, and hospitality. A Catering Team Leader will in charge of overseeing all catering orders down to preparation, confirmation calls and delivery. A Catering Team Leader is responsible for setting an example of leadership, fostering a positive work environment, and helping team members grow and develop in their roles. They also aid our managers during shifts, handle guest concerns, and ensure the restaurant runs smoothly while maintaining the brand's commitment to quality. Please take a moment to review our requirements, responsibilities and benefits information to see if this job opening is the right fit for you!
Catering Team Lead Benefits :
Requirements
Company Information
Chick-fil-A has recognized catering as a vital avenue for growth, especially in off-premise dining. Notably, 14% of customers experience Chick-fil-A for the first time through catering, and quick-service restaurant (QSR) catering represents 30% of overall off-premise cateringThis insight has led to the development of specialized commissary-style locations designed to handle catering orders efficiently, thereby alleviating pressure on traditional restaurant operations.Catering has become a significant revenue stream for Chick-fil-A, enhancing brand visibility and customer loyalty. By offering convenient and high-quality catering options, Chick-fil-A not only meets the needs of its customers but also strengthens its position in the competitive quick-service restaurant industry.
At Chick-fil-A Irondequoit, we care for our community and provide opportunities through great food, passionate people, and service for others. We are committed to helping our team members learn valuable skills, build meaningful relationships, develop habits of success, and adopt a positive growth mindset that will stay with them for a lifetime - while having fun doing it! Whether you progress within Chick-fil-A or move on to other career paths, we will provide you with many opportunities and help you pursue your passions and goals.
A leader in customer service satisfaction, Chick-fil-A is America's favorite fast food restaurant. For the seventh year in a row Chick-fil-A was named the top fast food restaurant for customer satisfaction according to the 2021 American Customer Satisfaction report. Additionally, Glassdoor named Chick-fil-A as one of the top 100 best places to work in 2020
Catering Lead • Rochester, NY, US