Universal Banker I (Bank Teller)

Availa

Bank

Description : EEO

Employer

Availa

Bank believes our people make a difference and we recognize that

individual differences and experiences strengthen our teams. Each

member of our team is empowered to inspire and enable our clients

and the communities we serve to achieve financial success. Click

the Apply link to find out

more.

UNIVERSAL

BANKER I (BANK TELLER) POSITION

SUMMARY

This position is

responsible for assisting with a customer's financial transactions

in an efficient and friendly manner, providing the highest level of

customer service. In addition, this position will assist with

financial counseling, including opening and servicing of consumer

accounts.

This

is not a remote

position

SCHEDULE : Full-time

role

8 : 00 a.m. to 5 : 00 p.m. Monday through

Friday

Additional or different hours may be

necessary as business needs warrant

Requirements :

UNIVERSAL BANKER I (BANK

TELLER) ESSENTIAL DUTIES AND

ACCOUNTABILITIES

Provide

exceptional customer service through quality conversations and

efficient and accurate process of customer

transactions.

Build relationships with

customers by identifying needs and offering

solutions.

Provide accurate information to

customers based on product and service knowledge and understanding

of the banking industry.

Frequently communicate

with customers and employees in person or by phone and exchange

accurate information in these situations.

Sell,

open, and maintain banking products and services to new and

existing customers. Cross sell bank products as part of the regular

transaction process.

Proficient in customer

account opening, maintenance, and closing accounts (including

checking, savings, CDs and safe deposit

boxes).

Process check orders; follow check

cashing procedures; issue cashier's checks; process wire transfers,

perform online and mobile banking maintenance; process stop

payments and debit card disputes.

Handle

financial transactions efficiently and effectively with all

customers (including, but not limited to deposits, withdrawals,

advances, loan payments and merchant

transactions).

Maintain a balanced cash

drawer.

Perform ATM / ITM duties in applicable

markets.

Meet or exceed all established branch

goals and contribute to branch deposit

growth.

UNIVERSAL

BANKER I (BANK TELLER) ROLE

QUALIFICATIONS : Education

High

school diploma or equivalent

required

Experience

Accounting

or banking experience

encouraged

Other

Skills and

Abilities

Demonstrated

proficiency in typing with speed and accuracy; basic keyboarding

skills are required

Strong math skills; add,

subtract, multiply and divide in all units of

measure

Exceptional oral, written and

interpersonal communication skills

Ability to

apply common sense to carry out instructions, understand

procedures, and speak clearly to customers and

employees

Understands computer and other

equipment capabilities and

limitations

Exceptional organizational and time

management skills

Ability to multi-task in a

fast-paced environment

Maintain a complete

understanding of regulatory and compliance policies and

procedures

Be able to work flexible hours and

shifts

Must have a valid driver's license and

reliable

transportation

PM21

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