This role oversees daily service operations, supports end users and helps ensure that technology solutions are reliable, secure, and aligned with operational needs.
This role manages staff and resources, establishes service standards, and uses data and analytics to monitor trends, identify improvements, and inform leadership decisions. This role also helps evaluate and implement software, hardware, and other technology solutions; supports vendor relationships and procurement activities; and contributes to cross-functional planning efforts. Strong leadership, collaboration, and customer service skills are essential, along with the ability to guide continuous improvement across technical services.
Core responsibilities
Technical Support Manager • Rochester, NY, United States
Company DescriptionWe are One Sutherland - a global team where everyone is working together to create great breakthrough solutions.Our workforce has thrived in an environment of diversity of though... Show more
Prime Care Coordination is a human services agency that partners with people with intellectual and/or developmental disabilities to help them receive services and supports they need to live their l... Show more
Direct Support Professional - Per Diem I - Spencerport.Job Category: Per Diem Requisition Number: DIREC002094.Part-Time On-site Relief - Per Diem DSP | 1020 Rochester, NY 14624, USA +1 more locatio... Show more
Care Giver/Medication Technician.Discovery Management Group leads one of the nation's most purpose-driven and people-centered senior living organizations, managing and enhancing senior living commu... Show more
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question.Projects span hardware deployment, structured cab... Show more
At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners.We're on the lookout for p... Show more
OverviewScope of Responsibilities :Works remotely under supervision of the Manager of Central Services and Implementation.Follows standard procedures to accomplish assigned tasks.Work within multip... Show more
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibi... Show more
This role will collaborate with interdisciplinary treatment teams to identify high priority patients in need of ambulation and mobility.The Mobilization Tech Senior will provide support to the int... Show more
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values.These values - integrity, patient-centered, respect, account... Show more
Responsibilities The primary responsibility of this position is to read meters and record consumption of the water used, cleaning of meter boxes, and removal of vegetation impeding access to meters... Show more
Job Title: Work From Home Customer Service Representative.As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance.You ... Show more
We accept applications for open positions.We are an equal opportunity employer.Empowering People's Independence (EPI), provides support for people with developmental disabilities, epilepsy, and bra... Show more
On-Board Services is hiring a Technical Communications Specialist in Rochester, NY (Hybrid) For immediate consideration please send your resume to resumes@onboardusa.Subject Line:Position Title and... Show more
){kind=logo}
