This role oversees daily service operations, supports end users and helps ensure that technology solutions are reliable, secure, and aligned with operational needs.
This role manages staff and resources, establishes service standards, and uses data and analytics to monitor trends, identify improvements, and inform leadership decisions. This role also helps evaluate and implement software, hardware, and other technology solutions; supports vendor relationships and procurement activities; and contributes to cross-functional planning efforts. Strong leadership, collaboration, and customer service skills are essential, along with the ability to guide continuous improvement across technical services.
Core responsibilities
Technical Support Manager • Rochester, NY, United States
We are looking for someone to join our amazing tech support team.Great communicator: be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.Strong work ethic: yo... Mostrar más
Research, write, edit and proofread complex technical data.Create, maintain and update manuals, procedures, specifications and other documents.Create, maintain and update installation instructions,... Mostrar más
Company DescriptionWe are One Sutherland - a global team where everyone is working together to create great breakthrough solutions.Our workforce has thrived in an environment of diversity of though... Mostrar más
Title: Account Manager - Commercial Lines.Shared Services – provides temporary service support to IOA account teams and producers, focusing on account management and service during transition and g... Mostrar más
Pay attention to customers’ descriptions of their computer problems Ask customers questions to properly diagnose the problem Walk customers through the recommended problem-solving steps Set up or r... Mostrar más
Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office.Benefits: Health Insurance, 401K, Vacation& PTO.Apply now! Work f... Mostrar más
Care Giver/Medication Technician.Discovery Management Group leads one of the nation's most purpose-driven and people-centered senior living organizations, managing and enhancing senior living commu... Mostrar más
We are looking for someone to join our amazing tech support team.Great communicator: be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.Strong work ethic: yo... Mostrar más
Those who put others before themselves.Who can rise up in the face of danger.This country we call home has been our haven of safety for 250 years.And it's up to us to keep it that way.There's a goo... Mostrar más
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o... Mostrar más
At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners.We're on the lookout for p... Mostrar más
We are urgently seeking people interested in taking market research studies for well known brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Ear... Mostrar más
OverviewScope of Responsibilities :Works remotely under supervision of the Manager of Central Services and Implementation.Follows standard procedures to accomplish assigned tasks.Work within multip... Mostrar más
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o... Mostrar más
Title: Account Manager - Commercial Lines.Shared Services – provides temporary service support to IOA account teams and producers, focusing on account management and service during transition and g... Mostrar más
Responsibilities The primary responsibility of this position is to read meters and record consumption of the water used, cleaning of meter boxes, and removal of vegetation impeding access to meters... Mostrar más
At Panera, our leaders are celebrated for bringing out the best in their teams.Enjoy great perks, a welcoming culture, and the opportunity to make a real impactevery day.Get ready to rise and come ... Mostrar más
We accept applications for open positions.We are an equal opportunity employer.Empowering People's Independence (EPI), provides support for people with developmental disabilities, epilepsy, and bra... Mostrar más
On-Board Services is hiring a Technical Communications Specialist in Rochester, NY (Hybrid) For immediate consideration please send your resume to resumes@onboardusa.Subject Line:Position Title and... Mostrar más
Summary:The Care Manager's primary function is to work in partnership with individuals with I/DD to coordinate care and services needed to assist individuals achieve optimal health, wellness, and l... Mostrar más
){kind=logo}
