Join our winning team, 1915 South, as an Associate of Guest Solutions. 1915 South owns and operates 30 Ashley stores and 3 distribution centers across the southeast, including locations in Georgia, Florida, Alabama, North Carolina, Mississippi, and Virginia. Our company is focused on employee growth and development, providing exceptional customer service and being passionate about what we do! If you want to take your career to a new level of professional success with the #1 Furniture Brand in the world, complete an application with us today!
Position Summary:
The Associate of Guest Solutions is the front line of the guest experience. This role is cross-trained on every Guest Solutions function and is expected to handle any guest interaction from first contact through final resolution. Associates take incoming calls, manage customer care issues, process service and warranty claims, coordinate delivery support, handle order management, schedule services, execute save strategies, and provide virtual in-store support via tablet and Teams. There are no separate queues or specialists - every Associate owns the full guest journey.
Job Duties:
Required Qualifications:
Education: High School diploma or equivalent, required.
Experience: 1+ year of customer service, call center, or guest-facing experience, required.
Physical and Work Environment Requirements:
Physical Demands: Lifting (10lbs), Standing (25% of Time), Travel (0% of Time)
Work Environment: Office Setting
Schedule: Weekdays, Evenings, and Weekends.
Why 1915 South?
Compensation: Competitive commission-based pay with performance bonuses
Benefits: Comprehensive benefits package for you and your family, including medical, dental, vision, disability, and life insurance
Paid Time Off: Paid vacation and sick leave
Retirement: 401(k) retirement plan with company matching contributions
Tuition Assistance: College tuition support through Thomas University
Employee Discounts: Generous employee discounts on furniture
Career Development: Long-term career advancement opportunities with a strong promote-from-within culture. Many of our leaders at 1915 South began their careers here- when you join us, you're not just taking a job, you're building a future!
Associate of Guest Solutions • Greensboro, NC, US
General Manager Duties: As a Front Line Manager you will:.Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work.Assign w... Show more
Full Time Floor Leader - Friendly Center.Greensboro, North Carolina, United States.Position: Full Time Floor Leader.As a Floor Leader, you'll play a vital role in supporting the Store Management Te... Show more
Benefits: * Supplemental Insurance * Life Insurance * Employer Contributions to Medical Insurance * 401(k) * 401(k) matching * Competitive salary * Dental insurance * Employee discounts * Flexible... Show more
Member Solutions Advisor - East.Eastern Region Office Greensboro, NC 27408, USA.We are seeking a Member Solutions Advisor - East for the East Region Member Solutions Department.The Member Solutions... Show more
We are currently looking for the right .Full-Time Retail Sales Associate .We offer an easily achievable commission structure that pays you for every transaction you process! .Our retail sales assoc... Show more
Customer Service AssociateAs a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers.Key priorities include greeting custo... Show more
Arby's Restaurant General Manager.Based in Northern Indiana, AES Restaurant Group, LLC is a proud franchisee of Arby's operating restaurants across 344 locations in 20 states.We're guided by our va... Show more
Learn from one of the largest privately held multifamily developers in the country! We are seeking a highly motivated and detail-oriented Development Associate to join our team.This mid-level posit... Show more
Seasonal Sales Associate We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belongin... Show more
The Associate Director is responsible for developing new quality sales, conserving existing business, providing ongoing quality service to policyholders and creating an atmosphere of quality growth... Show more
Title: Account Associate - Commercial Lines.Remote, with appropriate licensing.Eastern and Central Time Zones Only).General, Construction, Hospitality.Please note: If this position is posted as eit... Show more
As a sales Consultant, you will service the customer's needs, make recommendations based on their specifications.Develop new consumer and business accounts.Provide outstanding service during and af... Show more
Join Bell Partners and be a difference maker.At Bell Partners, our mission is to be the apartment company of choice by creating value and honoring commitments to our residents, partners, and associ... Show more
Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience.Slice Merchant Services offers innovative payment processing solutions... Show more
The Property Management Associate (PMA) administers the property's short-term revenue programs, oversees community-based programs, assists with implementing mall marketing programs, and manages ret... Show more
Our CompanyAt H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.W... Show more
Join us as a Service Team Associate.We’re looking for friendly team players to create a warm environment for our guests and provide great service for our guests.Thrive in a safe and supportive work... Show more
Looking for a meaningful way to earn significant income while doing something truly impactful?.Surrogacy with Roots offers one of the most supported and well-compensated journeys available.Base com... Show more
Description Career Development | Medical, Dental and Vision Benefits | 40% Discount | Daily or Weekly Pay | Fun Stores At Bath & Body Works, we believe everybody deserves to feel good.When you jo... Show more
Environmental Services Attendant **Location:** P&G, BROWNS SUMMIT - 34315031 **Workdays/shifts** **_:_** Mornings and afternoon/evenings - varying days, and some weekends/holidays.More details... Show more
