Business Integrator / Data Manager

IBRI is poised to transform life sciences—and for millions of people, even life itself. The Opportunity The IBRI is seeking an experienced Senior Business Integrator & Data Architect. As the Senior Business Integrator/Data Architect, you’ll be the key connection point between our business teams and the enterprise systems that power the Institute’s operations, most notably our CRM platform. You’ll translate real business needs into working application solutions, own the configuration of our core systems, and lead technology projects that touch finance, customer relationship management, and administrative operations across the organization. It’s a role that blends business analysis, systems administration, data management, and project leadership. This is ideal for someone who thrives on ownership and wants to see their work create tangible impact in a small, resource‑conscious organization where end‑to‑end system ownership is the norm, not the exception. Responsibilities Business Analysis & Requirements Management Gather, document, and analyze business process requirements across IBRI administrative functions, translating stakeholder needs into clear and actionable specifications. Evaluate and select appropriate applications and platform configurations to meet evolving business needs, balancing functionality, cost, and long‑term maintainability. Collaborate with finance, human resources, legal, and other administrative functions to identify opportunities for process improvement and system optimization. Manage the day‑to‑day administration, configuration, and continuous optimization of Salesforce CRM, NetSuite Financials, and other IT‑managed enterprise systems. Ensure data integrity, workflow automation, and alignment with business processes across all core platforms. Maintain system performance, scalability, and alignment with evolving organizational needs. Serve as the internal subject matter expert for Salesforce and NetSuite. Data Management & Integration Note: this role does not own departmental data. Ownership of, and accountability for, the accuracy and appropriate use of data remains with the business function that owns it. This role is not responsible for investigating suspected data misuse or breaches, nor for coordinating with Human Resources on any resulting policy or disciplinary matters. Design and coordinate data transfer and synchronization between Salesforce and NetSuite, with NetSuite as the system of record for financial data. Define data governance standards, including data quality rules and process controls, in coordination with the teams who administer day‑to‑day compliance. Develop and maintain reporting and dashboards to support data‑driven decision‑making across the organization. Lead and manage technology integration projects from initiation through deployment, including scope definition, timeline and financial management, stakeholder communication, and risk mitigation. Drive automation initiatives that reduce manual work, improve data accuracy, and increase operational efficiency across IT‑managed platforms. User Support & Training Support a positive experience for internal customers and end users by troubleshooting issues, providing training, and serving as the primary point of contact for system‑related questions. Facilitate clear communication between technical and non‑technical stakeholders. Documentation & Compliance Document business processes, system configurations, and procedures to support continuity, training, compliance, and audit readiness. Coordinate with external vendors and consultants, including Salesforce and NetSuite/Oracle ACS partners, as needed to implement, configure, or troubleshoot administrative systems. Manage ongoing vendor relationships, support requests, and platform enhancements. Qualifications Bachelor’s degree in computer science, business administration, information systems, or a related discipline. 6+ years supporting Customer Relationship Management (CRM) and financial information systems or related technology. Demonstrated experience configuring and supporting Salesforce CRM. Demonstrated experience configuring and supporting NetSuite Financials. Strong analytical skills, with the ability to translate business requirements into system configurations and functional specifications. Proven project management experience, including the ability to manage multiple initiatives concurrently and deliver within scope and timeline. Excellent written and verbal communication skills, with the ability to work effectively across technical and non‑technical audiences. Strong documentation discipline, with experience producing clear process and system documentation. Prior experience in a non‑profit organization or small business environment, where resource constraints require versatility and hands‑on system ownership (preferred). Familiarity with data integration between CRM and financial systems (preferred). Preferred Qualifications Prior experience in a non‑profit organization or small business environment, where resource constraints require versatility and hands‑on system ownership. Familiarity with data integration between CRM and financial systems. Relevant certifications, such as Salesforce Administrator or NetSuite ERP Consultant, are a plus but not required. Compensation Competitive salary and comprehensive benefits offered commensurate with experience. The IBRI provides equal employment opportunities to all employees and applicants and does not discriminate based on age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability, or any other legally protected status. #J-18808-Ljbffr