Remote Office Scheduling Coordinator

Job Description

This is a remote position.

Responsibilities

• Effectively organize and manage multiple appointment calendars
• Swiftly answer phone and convert inbound opportunities
• Rapid follow-up on digital form submissions & inquiries
• Relentless follow-up with unconverted and past customers
• Precisely input client data into a CRM
• Schedule and confirm client appointment
• Undertakes activities that make the phone ring, such as making calls, generating leads, etc

Requirements

Qualifications

Requirements

Chat Agent Requirements and Qualifications High school diploma or equivalent; college degree preferred. Excellent written communication skills with a strong command of grammar and spelling. Previous customer service or chat support experience is a plus but not required. Strong problem-solving skills and the ability to think quickly and logically. Proficiency in using computers and familiarity with chat and messaging platforms. Ability to multitask effectively and handle multiple chat conversations simultaneously. Empathy, patience, and a customer-focused attitude. Willingness to work flexible hours, including evenings, weekends, and holidays if required. Team player with strong interpersonal skills. Ability to adapt to changing processes and technologies.