Accounts Receivable Analyst

Description

Accounts Receivable Analyst

This position is Full Time in Office. Local Candidates ONLY

Agilysys, Inc. (NASDAQ : AGYS) is an innovative software development company dedicated to transforming guest experience by improving the quality of service through technology. Our goal is to help our customers win the guest recruitment battle, enhance guest engagement, and increase guest spending. Agilysys operates extensively throughout North America, with additional sales and support offices in Singapore and Hong Kong. For more information, visit www.agilysys.com.

We are seeking a detail-oriented Accounts Receivable Analyst to support the day-to-day operations of our Accounts Receivable (AR) function. This position is responsible for applying customer payments, reconciling accounts, preparing reports, and ensuring accurate and timely processing of AR transactions. The role requires strong organizational skills, analytical thinking, and a service-oriented mindset. While the Analyst will collaborate with multiple departments (Sales, Billing, Contracts, Customer Success), the work is focused on transaction execution, process accuracy, and reporting rather than policy setting or management decision-making.

This is a salaried non-exempt role ; employees are eligible for overtime pay when weekly hours exceed 40.

Key Responsibilities :

Cash Application & Payment Processing

• Accurately apply incoming payments (checks, wires, ACH, credit cards) to customer accounts in the AR system.
• Research unapplied or unidentified payments and coordinate with internal teams to resolve.
• Monitor AR and CashApps shared inboxes, ensuring timely responses and resolution of inquiries.

Reconciliation & Reporting

Customer & Cross-Functional Support

Process Improvement Support

Requirements / Qualifications :

Desired Attributes :