Principal UI & UX Designer - Payroll Job at UKG in Sunrise

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About the Role

We are looking for a Principal UX Designer with deep curiosity, strong systems thinking, and a passion for shaping intuitive, compliant, and scalable user experiences in the domain of employee pay and payroll administration. In this role, you will conceptualize complex user journeys across web and mobile platforms, transforming them into detailed workflows, wireframes, and interactive prototypes. You’ll work closely with our Design Systems and AI strategy teams to advance our UX vision and evolve platform-wide design patterns that address the unique challenges of HR and payroll software—such as regulatory compliance, data privacy, auditability, and localization.

As a senior member of the team, you will help influence company-wide product strategy while mentoring peers through both leadership and example. You will focus on empowering HR professionals, payroll administrators, and employees with experiences that are accurate, efficient, and accessible. You will bridge UX and engineering to deliver impactful solutions that consider legal frameworks, pay cycles, tax complexity, and sensitive financial data. Strong communication skills and domain awareness will be essential as you present concepts to stakeholders, align with cross-functional teams, and ensure we build trusted and transformative payroll and payment products.

Key Responsibilities

• Strategic Design Leadership & Vision : Set and drive the UX vision for payroll products, ensuring alignment with business goals, regulatory requirements, and evolving user needs. Serve as a thought leader and trusted partner to product, engineering, and business stakeholders, influencing product strategy at the highest levels. Champion user-centered design principles and embed design thinking across the organization to shape long-term roadmaps and innovation priorities.
• Information Architecture & Service Design Thinking : Define and evolve the information architecture and service design for complex payroll ecosystems. Establish logical content structures and scalable navigation systems that unify experiences across multiple platforms and contexts. Apply systems thinking to connect atomic-level data interactions with end-to-end service journeys, ensuring intuitive and resilient user experiences.
• AI-Driven Innovation & Scalable Design Systems : Lead the exploration and integration of Generative AI to transform workflows, enhance usability, and improve accessibility at scale. Drive the evolution of dynamic design systems that enable consistency, quality, and efficiency across global product teams, while balancing flexibility for localization and domain-specific needs.
• End-to-End Product Design Leadership : Own the design process from strategy to execution. Translate research and insights into visionary concepts, detailed interaction models, and refined prototypes. Guide teams through testing, iteration, and implementation, ensuring delivery of experiences that meet the highest standards of quality, usability, and accessibility.
• Program Leadership & Cross-Functional Collaboration : Shape priorities and drive execution across multiple, complex programs with competing demands. Align design outcomes with business strategy and technical feasibility by collaborating with senior product and engineering leaders. Ensure design solutions are scalable, sustainable, and aligned with enterprise goals.
• User Research & Data-Informed Decision Making : Oversee and influence research agendas that uncover deep user insights, inform product direction, and validate design decisions. Leverage qualitative and quantitative data to shape strategy, define success metrics, and demonstrate the measurable impact of UX on business outcomes.
• Process Innovation & Continuous Improvement : Define, scale, and refine design processes to improve efficiency, foster innovation, and ensure product teams can deliver consistently. Champion adoption of emerging practices and AI-driven methodologies to evolve how design shapes product development at UKG.
• Mentorship, Talent Growth & Design Culture : Act as a design leader and mentor, fostering professional growth across the design organization. Recruit, develop, and inspire top design talent. Model and cultivate a culture of excellence, collaboration, and continuous learning, ensuring the UX discipline continues to advance in maturity and influence.

Basic Qualifications

Preferred Experiences

We work in a collaborative hybrid model. 3 days per week onsite in UKG offices is required.

Equal Opportunity Employer

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

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UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.

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