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Customer Service Representative
Customer Service RepresentativeUtah Staffing • Salt Lake City, UT, US
Customer Service Representative

Customer Service Representative

Utah Staffing • Salt Lake City, UT, US
6 days ago
Job type
  • Full-time
Job description

Customer Service Representative

Location : Salt Lake City, UT

Position Type : Full Time

Min USD $17.00 / Hr. Max USD $20.43 / Hr.

Job Summary : Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is : Love What You Do...Make A Difference! Consider joining our team if you want : An opportunity to work for an employer of choice that provides a highly engaged work environment where value is placed on simply being kind to our clients and one another

  • To start a professional career with Monday through Friday work hours and weekends off
  • A career that provides opportunity for growth; promoting from within is our top priority
  • A comprehensive benefits package.

As a CSR you serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions.

What you will need to succeed : A smile and great attitude

  • Highly developed sense of integrity and strong work ethic
  • Personable and outgoing; able to talk with clients and build rapport and relationships
  • Great attention to detail and providing accurate service
  • Technically savvy; able to use multiple computer systems and ability to adapt to change
  • Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.
  • Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind.
  • Qualifications Education / Skills / Training : High school diploma or approved equivalent. Basic math skills, 10-key and keyboarding. Proficient in standard Microsoft Office tools such as Excel, Word, Teams, and Outlook. Well-developed smart phone and digital channel skills. Must be organized and display excellent communication skills and a personable attitude. Experience : Previous work in retail, consumer service delivery, or client relations.

    Benefits At WaFd Bank you get all of these great benefits! Paid time off for vacation, sick days and holidays

  • Health insurance
  • Stock options
  • Generous 7% 401(k) employer matching
  • Paid Parental Leave
  • Life and ADandD insurance
  • Long-term disability
  • Tuition Reimbursement
  • Employee assistance programs
  • Pre-tax health and dependent-care spending plans
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    Customer Service Representative • Salt Lake City, UT, US