Director of Event Technology

Job Description

Position overview

The Director of Event Technology manages the day-to-day operations. The job includes supervision of staff, management of inventory, invoicing and customer service.

Key responsibilities

• Managing the day-to-day audiovisual office operations. This person is accountable for all aspects of audiovisual management.
• Invoicing and collections for completed services, billing and hiring labor, supervising a staff of technicians.
• Managing all aspects of providing audiovisual services to a facility.
• Organizing, supervising, quoting and pricing large multi-function audiovisual productions. Knowledge of temporary employment of union and contract employees is necessary.
• Providing excellent customer service, involving interaction with the end user customer.
• Using Microsoft Office products and an equipment reservation system to support day-to-day operations.
• Work directly with the Sales Director and Regional Property Director to identify areas of profit and loss, monitor missed business opportunities and develop strategies to increase capture ratio.
• Monitor audiovisual office operations effectiveness as it relates to client interaction and job performance satisfaction.
• Monitor and recommend necessary adjustments to the audiovisual office operations effectiveness and progress towards budget goals.
• Monitor the equipment inventory levels and usage of gear, and make recommendations based on past show requirements vs. future needs.
• Monitor and recommend staffing levels and needed skill sets. Facilitate training in all areas of operation.
• Increase awareness of smart business practices; reduce equipment transfers and subrental activity; increase existing equipment utilization. Offer suggestions.
• Manage and monitor all aspects of the sales and marketing procedures for all in-house operations.

Job Qualifications

Benefits