Caf Manager - Manhattan Market

Cafe Manager Position

We are looking for a Cafe Manager to help us open our Manhattan cafe! When you step inside of a Tatte Bakery & Caf you instantly feel comfortable and inspired. It's a space where you can be yourself. You will be surrounded by the best of everything : authentic, caring and unique Tatte family members, delicious pastries, savory dishes, fresh ingredients and amazing coffee. Every day we strive to provide our guests with an exceptional experience at every opportunity. If you love and care about people and coffee, we want you! A Caf Manager supports Tatte's mission to inspire, care for and nurture life, every day, by contributing to the caf management team in welcoming guests to Tatte, caring for our team members, and executing caf operations to Tatte standards. Caf Managers are typically supervisors who are interested in developing their leadership skills and working towards becoming an Assistant General Manager. Given this, a Caf Manager's primary responsibilities are to plan and / or execute the proper deployment of team members during shifts and ensure the delivery of an excellent guest experience. To do this, the Caf Manager will work side by side with team members, leading and inspiring them to exceed our guest's expectations at every opportunity by providing exceptional service that is authentic, genuine, warm and welcoming while upholding the execution of Tatte service and product standards.

Summary of Responsibilities :

• Models authentic, warm guest experience and coaches the overall hospitality experience.
• Brings our Brand Purpose, Mission and Values to life and adheres to the Tatte policies.
• In partnership with the caf management team, continuously upholds Tatte operational standards regarding service, product knowledge, safety and sanitation through execution of company training systems and standard operating procedures.
• Leads team through shifts, overseeing deployment of team members and execution of Running Great Shifts, providing clear, specific and timely feedback to team members on shift to ensure operational excellence.
• Ensures that all Tatte products (beverage, bakery & savory) adhere to recipe and visual standards and communicate any quality issues to the appropriate teams.
• Displays skill in leading and navigating hard conversations with team members and guests.
• Assists with new team member training, by following the company training plan(s) and gives positive feedback to recognize the team member's effort and achievements and constructive, respectful feedback to help the team member grow and develop.
• Ensures food safety in the caf and has a deep knowledge of all Tatte products, including ingredients and allergen information, and supports team members on shift regarding food safety and product knowledge.
• Follows all administrative procedures, including but not limited to all procedures related to cash handling / management, product ordering / receiving, time clock verification, and safety and sanitation audits.
• Other duties as assigned.

Working Conditions / Essential Functions :

Position Requirements :

Preferred Qualifications :

Our Benefits and Perks :

Equal Opportunity Employer